I'm a 30+ year veteran in the automotive industry, formerly of Staten Island Subaru and is looking forward to personally greeting all of our new and existing customers. "A major role in becoming part of the Bay Ridge Subaru family is knowing what our customers needs and wants are, and making them feel comfortable in their choices." I'm very eager to devote my time to make sure all of our valued customers are receiving the proper service and attention they deserve. Stop in to meet me and the Bay Ridge Subaru sales team to discuss your options for a new or pre-owned vehicle. Thank you!
Read moreDealership Experience
11 yrs
Industry Experience
33 yrs, 2 mos
Languages Spoken
English
311 Reviews
Write a Review311 Reviews of Michael Chiusano
September 08, 2019
Bought new Crosstrek Car at Bay Ridge Subaru AAA+++ Anthony Grippo is an excellent Salesperson. Knowledgeable, friendly and competent. I was given great attention, courtesy and great price. I couldn Anthony Grippo is an excellent Salesperson. Knowledgeable, friendly and competent. I was given great attention, courtesy and great price. I couldn’t be more pleased. Great car. Great experience. Great Dearlership all way round. Thanks also to Roy in finance and Mike sales mgt. I called yesterday to make appointment I drove home today with new car. Also, i Received great price on trade and a gift card for taking test drive. Free oil changes and car inspections for life was topper. Thanks Bay Ridge Subaru. Dom More
Other Employees Tagged: Anthony Grippo, Roy Malinov
September 06, 2019
Great service. Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the Issues resolved the same day while waiting . Proactive to take care the issue and inform customer to act upon in a timely manner. Thanks for the great work. More
Other Employees Tagged: Marc D'Ottavio, Andre Arzuza
August 22, 2019
2020 New Ascent The transition from my 2016 Outback to the 2020 Ascent was very professional and a stellar experience. It’s a pity I could only do this once every thr The transition from my 2016 Outback to the 2020 Ascent was very professional and a stellar experience. It’s a pity I could only do this once every three years!!! More
Other Employees Tagged: Thomas Ruggiero, Anthony Grippo, Andre Arzuza , Joseph Teti
August 21, 2019
Savvydriver Excellent overall customer service. So pleasant and informative, competent and enthusiastic about Subaru. Helpful and competent with insurance and new Excellent overall customer service. So pleasant and informative, competent and enthusiastic about Subaru. Helpful and competent with insurance and new plates. Excellent demonstration of car functions. Excellent drive demonstration of car handling and comfort by very patient and competent salesperson highly recommend More
Other Employees Tagged: Chris Malone, Roy Malinov
August 19, 2019
Superior service The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my The staff and service person here are as good as it gets Every single person is genuinely kind and co Verne’s for the customer They also treat my dog like royalty and do I bring her to every scheduled and non scheduled visit She loves goi g as much as I do Thank you to the entire wonderful team at bay ridge Subaru More
Other Employees Tagged: Anthony Grippo, Patricia Schumacher , Michael Otero, Alicia Sena
August 12, 2019
Friendly Everyone is very friendly and they go out of there way to to answer any questions. They also try there best to get you in a price that you are comfort Everyone is very friendly and they go out of there way to to answer any questions. They also try there best to get you in a price that you are comfortable with. More
Other Employees Tagged: Patricia Schumacher , Joseph Teti
August 06, 2019
Had a great experience with Michael Chiusano and Chris M! Management team and select members (Chris Malone) of the Sales team were excellent! Members of the service team were not as impressive and could use s Management team and select members (Chris Malone) of the Sales team were excellent! Members of the service team were not as impressive and could use serious improvement in ability to communicate effectively with customers and implement a seamless process for service intake. Service team would appear to benefit from better coordination internally with Management and Sales team. More
Other Employees Tagged: Chris Malone, Roy Malinov , Michael Otero
August 01, 2019
Repeat Buyer This experience was the best I had here and this was my fifth purchase from them. This was my third Forester and I love the new features. Went in to l This experience was the best I had here and this was my fifth purchase from them. This was my third Forester and I love the new features. Went in to look at the car and was so impressed with car and salesman the I bought it on the spot. More
Other Employees Tagged: Gerald Wactor
July 18, 2019
A trip for nothing I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going t I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going there it was off 4 times on my Hylan Blvd trip and off to the Entire length of the 2+ miles of the trip and stood off until I was going up the ramp of the service center. On the way back the system went off 4 more times on the way home. 2) My right rear passenger wheel TPS keeps going off. I asked for them to check it out. They said it was just low 25 lbs. I told them 3 days ago I filled it to 35 lbs. They made me wait some more. they said they sprayed the whole tire and saw no bubbles. I asked why they did not submerge it in waster? I was told they do not do that anymore. Now every 3-5 days I have to fill this non leaking tire up. Where does the air magically disappear to? This was a total wast of gas, time, and aggravation on my part. They tell me to bring it in again and they will check it again. I bought the extended warranty for the car if they do not know how to fix it? More
Other Employees Tagged: Anthony Grippo, Gerald Wactor , Andre Arzuza was not there and no one was left to cover for him, I found this out the next day when he returned.
July 15, 2019
18,000 mile service They were easy to work with and no hassle Good communication and thorough Was able to accommodate my schedule and would definitely work with them They were easy to work with and no hassle Good communication and thorough Was able to accommodate my schedule and would definitely work with them again More
Other Employees Tagged: Marc D'Ottavio, Gerald Wactor , Pamela Morgan

