Michael Chiusano | Page 31

Amazing experience and out in no time! I easily called and booked my appointment for my one year service and oil change. When I needed to change my appointment I was able to do so online! I I easily called and booked my appointment for my one year service and oil change. When I needed to change my appointment I was able to do so online! I was told it would be about 2 hours and was out in about an hour and 15 minute! I was happy with my experience!! More

by MSECCIA Verified Customer Verified Customer

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Poor experience with Anthony Grippo We bought a Certified Pre-Owned vehicle from salesman Anthony Grippo in early 2017. When we got home we realized that the car lacked floor mats (whic We bought a Certified Pre-Owned vehicle from salesman Anthony Grippo in early 2017. When we got home we realized that the car lacked floor mats (which we overlooked while at the dealership). I called Anthony about two or three times to request the floor mats, thinking this is small potatoes to a dealership. Each time, Anthony promised to get them to me. It never happened. Worse yet, about a month later, during a rainy day, I realized that the car's rear window wiper was not working, and confirmed with an independent mechanic that it would cost a few hundred to replace the parts. I wrote to Michael Chiusano (General Sales Manager) and Anthony Grippo, noting that something like this should not have happened on a Certified Pre-Owned vehicle that is supposed to pass through a series of multi-point tests. What happened? I never heard back. More

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Goes the Extra Distance This is our second time dealing with this dealership. Each time our salesperson has been Patricia Froncillo. Her professionalism, knowledge, honesty This is our second time dealing with this dealership. Each time our salesperson has been Patricia Froncillo. Her professionalism, knowledge, honesty, helpfulness and accessability have made each experience productive, stress free and a pleasure. No question goes unanswered and every concern is addressed. Michael, the manager also deserves a shout out for his helpfulness and availability. With regard to the Service Dept. - appointments are kept and work completed satisfactorily within the set time-frame. Mark D., manager, is very accommodating and will guide you through the process in a non-rushed manner. We reside in another borough and will continue to drive the extra miles for a dealership that goes the extra distance. Thank you Patricia and Bay Ridge Subaru for going above and beyond!! The Clerkins More

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Very nice and quick Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site. More

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Excellent service We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whether We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whether buying or leasing was best for us. He never pressured us or "fast talked" us, and offered us the best deal of all the Subaru dealers we visited. We also met with Michael Chiusano and he was equally helpful, informative and non-pressuring. Once we had purchased the vehicle, Anthony took the time to familiarize us with it and show us how the equipment worked, and even told us that we could call him any time if we had any further questions. More

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GREAT SERVICE SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER. SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER. More

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Fabulous experience After having a horrible experience near my home (Staten Island) in trying to get a used Subaru, it was beyond a pleasure working with David at Bay Rid After having a horrible experience near my home (Staten Island) in trying to get a used Subaru, it was beyond a pleasure working with David at Bay Ridge Subaru! I knew what I was looking for and the price range I could afford, and Bay Ridge Subaru had the cars in stock that were advertised online (which was not the case in the previous experience I had). David was respectful, accommodating and seemed determined to help me find the used Subaru of my dreams, within my price range. David was not pushy at all, friendly, great sense of humor, and took all the time that was needed to get me the best car for the best price! Bay Ridge Subaru gave me an excellent price! David also took the time to discuss all the car features with me and even helped me to set up my Bluetooth. He also checked in with me days later to see how I liked my "new" used car. Never thought I would rave about a used car purchase experience but David and the team at Bay Ridge Subaru made that happen!!! I highly recommend purchasing your future cars here. i know I will! More

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Prompt, Respectful Service Having done my research - and having been terrible disappointed by an experience at another Subaru dealer - I contacted Bay Ridge Subaru by email. By Having done my research - and having been terrible disappointed by an experience at another Subaru dealer - I contacted Bay Ridge Subaru by email. By the time, I visited the dealership a few days later, everything was in place for us to complete a transaction. I picked up the car yesterday, and it concluded an exemplary experience. I recommend Michael Chiusano and the Bay Ridge Subaru team without reservation. More

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Bay Ridge Subaru is GREAT! Joseph Teti was our salesperson and he was really knowledgeable, friendly and helped us to understand what model of the Forester was best for us. We Joseph Teti was our salesperson and he was really knowledgeable, friendly and helped us to understand what model of the Forester was best for us. We also met with Mike Chiusano, General Sales Manager who also took time to discuss our purchase/lease. Even the owner, Tom took time to speak with us. We were never rushed even though we are consumers who have a lot of questions. We met a number of repeat customers while there. We did visit several other Subaru dealers and Bay Ridge accommodated our needs and was willing to negotiate. All the people there made us feel at home. EXCELLENT DEALER! More

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My experience I felt so comfortable and relaxed when I was dealing with the Sales team. They made me feel comfortable to get my Subaru there and informed me everyth I felt so comfortable and relaxed when I was dealing with the Sales team. They made me feel comfortable to get my Subaru there and informed me everything inside and out of my new car. I will be returning when my lease is up and also bring it there when I need everything that is done and needed for my car. More

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