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Michael Cook

Overview Reviews (31) Inventory (77)

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Michael Cook

Michael Cook | Page 4

Service Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.5

31 Reviews

Overview Reviews (31) Inventory (77)

Dealership Experience

14 yrs, 7 mos

Industry Experience

26 yrs, 9 mos

Languages Spoken

English

4.5

31 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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31 Reviews of Michael Cook

June 11, 2026

Dealership Rating

Employee Rating

made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed and paid the charges and given keys and left to continue my day. More

by dmwood001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 11, 2026 -

Freeway Toyota of Hanford responded

Arriving early set the stage for a smooth Toyota Prius v smog check, and it’s great to hear it went well. Michael was pleased to offer a cool seating area away from the heat and provide a clear briefing before you headed out. Thank you for sharing your feedback. Juan Roman General Manager juan.roman@freewaytoyota.com

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