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Michael Cook
40 Reviews
Dealership Experience
14 yrs, 9 mos
Industry Experience
26 yrs, 11 mos
Languages Spoken
English
40 Reviews
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40 Reviews of Michael Cook
Verified Customer
July 11, 2026
Michael Cook and the whole service crew are outstanding. They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota service my truck. If I'm every in the market for a new car Toyota in Hanford will get my business strictly because of the service team. More
by EARTHSHAKER01
July 08, 2026
Logan was very pleasant and nice to work with. He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford for a couple years now for services, and I plan on continuing. More
by Cynthiamaecooley
Other Employees Tagged: Logan Gioffre
July 02, 2026
Staff was accommodating and informative during the repair process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. More
by edgargsanchez
Other Employees Tagged: Juan Roman , Hugo Lemus
June 28, 2026
Every person I encountered were kind, professional, and extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. More
by STEPHSCHWABDIR
Other Employees Tagged: Cassandra
June 27, 2026
Poor communication and recommended service that had already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually l already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually looking g at our vehicle? Who is looking at history done at other times? It took almost 3 hours for an oil change and tire rotation. We had an appointment and were on time. More
by revkspugh
June 18, 2026
I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and questions, and made sure I felt comfortable and informed every step of the way. I truly appreciated their professionalism and customer-focused approach. Highly recommend! More
by Alexandra Soto
Other Employees Tagged: Juan Roman, Mark Smalls, Josh Coronado, Jonathan Garcia
June 11, 2026
made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed and paid the charges and given keys and left to continue my day. More
by dmwood001
