Michael Craig-Voyk | Page 32

Sport Mazda responded

WELCOME to the Sport Mazda Family and congratulation for a great purchase. I can't tell you how many times I have heard from customers about their LOVE of their Mazda CX-5. I know you will enjoy the FEEL ALIVE sensation every time you get behind the wheel and may every mile you drive be safe, happy, and fun. I promise you that the wait for your "Mom Car" is over and know that the Mazda CX-5 will never disappoint. Thank you for the photo that accompanied your wonderful testimonial. It shows a happy Mom with a beautiful car and a Dad who is happy for you. Thank you so much for the kind words for both Mayeline and Sport Mazda. It takes great salespersons to make a great dealership and great customers like yourself to make great salespersons. I am proud to have you as our valued customer and you and your family will always be welcome here at this dealership. JAY MEALEY, OWNER

Sport Mazda responded

Katice, Thank you for the very nice review and I am so happy to welcome you to our Sport Mazda Family. I was very glad to hear that Noel and Mike made your car buying experience an enjoyable event and made sure you left with the Mazda 3 that you wanted. I know that you will enjoy your new Mazda and wish you many, many miles of safe, happy and fun driving. And, it will be fun. The new Mazda 3 comes with so many great features that are meant to wrap you in the FEEL ALIVE sensation every time you get behind the wheel. Remember that Noel, Mike and the rest of your Sport Mazda family will always be here to assist you throughout your ownership, and read to provide you the great experience you deserve and should expect every time you visit. Your Recommendation to family and friends for Sport Mazda, Noel and Mike, means a great deal to all of us. We are very proud to have you as our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Carl, I am so glad to hear that you are enjoying your new Mazda CX-5. Thank you for letting others know about how you feel about your new Mazda and my dealership, Sport Mazda. Testimonials from great customers like yourself, mean a great deal and have given the Sport Mazda team a wonderful reputation. We will do everything we can to not disappoint you. Welcome to our Sport Mazda Family and please enjoy every day you spend in your new Mazda CX-5. It is easily one of the most popular and awarded SUVs Mazda has ever built and so worthy of the many great compliments it has earned from Mazda customers. So happy, that Mark, Reggie and Mike made sure you had all the information you need, answered all your questions, and addressed all your concerns, before you made your buying decision. It is what we do to make sure our customers always receive the service they deserve, and should expect, at Sport Mazda. Thank you again for your kind words and we will always be here when you need us. JAY MEALEY, OWNER

Sport Mazda responded

Complete transparency in our online advertising is what we assure you. I am so happy that you chose Sport Mazda for your quality used car and that Ashley was at last able to make your wishes a reality. No bait and switch, no hassle and the price you see on line is the price at the dealership. I want to thank you so much for letting others know about your car buying experience at my dealership and we are proud to have you as our customer. On behalf of Ashley, Mike, Cody and the rest of the Sales Team, thank you so much for Trusting Sport Mazda for your purchase. Your recommendation is greatly appreciated. JAY MEALEY, OWNER

Sport Mazda responded

I am so happy to welcome you to our Sport Mazda Family. It is always nice to hear from customers who enjoyed the buying process and left happy and successful in finding the new Mazda that they could love. I am very grateful to the men and women of the Sport Mazda Sales Team, Mayeline, Mike and Michell, who worked with and for you to insure your experience was worthy of this wonderful review. We are so proud to have you as our new Mazda customer and will be here to support you throughout your ownership. The service you receive was no more than you deserved for being our valuable customer. On behalf of the entire team, let me wish you many, many miles of safe, happy and fun driving behind the wheel of your new Mazda. Look forward to your future visits. JAY MEALEY, OWNER

Sport Mazda responded

JEN, Thank you for your review for both the sales and service teams here at Sport Mazda. I certainly appreciate the kind comments you made and know that Angelo, Jacob and Mike will be happy to know that you were happy with the service they provided. I apologize for any issues that may have arisen with your vehicle purchase. Thank you for letting others know that they were handled quickly and efficiently by my staff. I thank you again for taking your valuable time to right this review and want you to know that we certainly are happy to have you as our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

BPollack, Thank you for the kind words about Earnest Evans and the great service that he provided during your recent car buying experience at Sport Mazda. I am so happy that you chose my dealership for your purchase and deeply appreciate the 5 Star Rating. I try to reply to each and every testimonial and have often made changes as a result of information contained in them. The length of time it takes is always under my scrutiny and we will continue to make shorter times a major goal. I am grateful to Earnest Evans, a true gentleman and wonderful and caring sales professional for doing everything he could by listening to your wants and needs and then doing everything he could to meet your expectations. It is rally the staff here at Sport Mazda that makes us different and they have earned more than 7,000+ online testimonials with a 4.9 out of 5 average. Thank you once again for your purchase, your wonderful testimonial and for becoming a member of our Sport Mazda Family, Please enjoy every single mile you drive in your new Mazda. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

I am very happy to hear about your "Super Smooth Experience" here at Sport Mazda and how Mike Craig-Voyk made the entire process enjoyable and hassle-free. When our car buying process works well, we know that our customers are receiving the service that they should expect from a dealership and deserve. Thank you so much for choosing Sport Mazda for your new Mazda and we welcome you to the Sport Mazda Family. It will always be our pleasure to continue to serve you throughout your ownership experience and to make you feel how much you mean to us. JAY MEALEY, OWNER

Sport Mazda responded

M. Labrador, thank you for the kind testimonial and great comments you had for my staff. It was very kind of you to let others know about your experience here at Sport Mazda and you will always be our valued customer. I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners and wish you many safe, happy, and fun miles in your new Leased Mazda. Leasing has proven to be a great option for many people and I am so glad that Izzy Camareno made sure you received the information you needed to chose your best option. Together with Paul and Mike in Finance, you had a world of financial experience to support you and answer questions and address concerns. Please enjoy and we will be right here to assist you throughout your lease. Thank you for being our great customer. JAY MEALEY, OWNER

Sport Mazda responded

mmdelanoy, I am so grateful to Izzy Camareno for the great experience he has provided for you and your family. It certainly sounds like Izzy has made a great impression on you all and I know he will be incredibly happy to read you kind words. It is even better for him that you took your valuable time to let others know about your experience and part he played in making it enjoyable and successful. I must tell you that our loyal customers, and that includes yourself, are so important to us and have given us a great nationwide reputation as a family friendly dealership. I want to be sure that you, your daughter, your father and your brother know that you are very special members of our Sport Mazda Family of Staff and Mazda Owners and will always be welcome at this dealership. Please enjoy your new Mazda and may your entire Mazda family have nothing but miles and miles of safe, happy and fun driving now and throughout your ownership experience. Remember, we will always be here to assist you when needed, that is what your Sport Mazda Family is for. JAY MEALEY, OWNER