Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom | Page 2

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
72 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

72 Reviews

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72 Reviews of Michael Croom

February 22, 2026

Dealership Rating
Employee Rating

Absolutely an amazing place to do business with and the response and respect was on point. More

by cihlar.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter , Allen

February 22, 2026

Dealership Rating
Employee Rating

Great customer service. Would do business with him again. Very nice person. Great job really More

by parrisj1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

I have been extremely fortunate over many years to have Michael Croom as my salesman at Jay Buick GMC. He is professional, courteous, knowledgeable and very welcoming. Every time I meet with Michael, I n More

by BERNAL4759
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dalton, Caroline and Melissa

February 18, 2026

Dealership Rating
Employee Rating

When I walked in I was greeted with a smile everyone was warm and welcoming. Everything went very smoothly. Micheal Croom was very thorough and Dalton was also very accommodating so I highly recommend both More

by ms.lisae
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dalton

January 30, 2026

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Employee Rating

I would like to say that the whole process of purchasing a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of More

by gnpwwk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alon

January 21, 2026

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Employee Rating

They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership More

by ardaugherty
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

January 11, 2026

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Employee Rating

Jay service is awesome they always fit you in and car is ready when promised. David is wonderful I have been working with him for 15 years or more. More

by ED66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

January 11, 2026

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Employee Rating

Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! More

by Jessie Jones
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

January 09, 2026

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Employee Rating

The service I received was excellent. The staff was very knowledgeable and got me in and out quickly. More

by smcglothan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

January 04, 2026

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Employee Rating

Brian Mixson is the absolute best. This isn’t my first review of him and his assistance as he has consistently and patiently helped me whenever I’ve encountered issues. He makes the ex More

by anjaliatulmehta
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Mixson

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