Michael Crowley
Michael Crowley at INFINITI of Coconut Creek

Michael Crowley | Page 2

Owner General Manager

INFINITI of Coconut Creek

5501 West Sample Road
Coconut Creek, FL 33073

Contact Me
not yet
rated
29 Reviews

Dealership Experience

21 yrs, 3 mos

Industry Experience

36 yrs, 7 mos

not yet
rated

29 Reviews

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29 Reviews of Michael Crowley

July 21, 2021

Dealership Rating
Employee Rating

Excellent customer service. Despite the horrible used car market and prices that accompany that the experience was ok. However, being more upfront with the FEES would be a better customer experience. Also no More

by Cfris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

INFINITI of Coconut Creek responded

Hi, Cfris! Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we're always looking for ways to improve. Have a great day!

May 23, 2021

Dealership Rating
Employee Rating

It was a great experience overall. Anthony was super helpful with all of the financial paperwork and he did an amazing job getting me into the car that I really wanted! Thanks so much! More

by jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yamil Abed, Anthony Ousley

May 24, 2021

INFINITI of Coconut Creek responded

Thank you for the perfect 5 star rating, jenn! Anthony and our team look forward to your next visit.

May 23, 2021

Dealership Rating
Employee Rating

Overall, it was a great experience. From beginning through the end. Yamil was super awesome! He went above and beyond and extended great customer service!! Anthony was very helpful through the financi More

by jenn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yamil Abed, Anthony Ousley

May 24, 2021

INFINITI of Coconut Creek responded

Hi! Thank you for your great rating for us, jenn! Our team hopes to work with you again.

May 21, 2021

Dealership Rating
Employee Rating

Absolutely the best experience!! I was able to leave with the car I wanted, the whole process was very smooth and easy. Fernando helped me in every way he could I really appreciate the great customer service More

by Princess Escarment
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Muirhead, Fernando Pereira , David Bossert, Soni Frascella, Gabriel Lenchus, Wayne Lombardi, Chris Moore, Anthony Ousley, Chris Verardi

May 24, 2021

INFINITI of Coconut Creek responded

We appreciate the great rating, Princess Escarment!

February 04, 2021

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Employee Rating

This dealership is really a class act. The entire staff care about making the customer feel valued and appreciated. Anthony in the Finance dept worked very hard to get me the best rate for my loan. Jordan More

by lenchusg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kennedy, Anthony Ousley

Feb 05, 2021

INFINITI of Coconut Creek responded

Congratulations, and thanks for the kind words for Anthony and our team, lenchusg. Thank you for your business and we hope to see you again down the road.

October 21, 2020

Dealership Rating
Employee Rating

Mike and his team was amazing and super helpful in getting my grandmother into a brand new car! Mike was very professional, friendly, had great customer service, as well as having so much knowledge ab More

by Alicia S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

INFINITI of Coconut Creek responded

Alicia, we are thrilled to have your grandmother as part of the INFINITI of Coconut Creek family! We appreciate you sharing such kind words with us. It means the world to us that Mike and our entire team made your experience comfortable and smooth! We look forward to serving you again soon!

October 17, 2020

Dealership Rating
Employee Rating

This is the beat dealership ever! The customer service is at an all time high.They’re Friendly, reliable, trustworthy, and awesome people in every department More

by I_am_mii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

INFINITI of Coconut Creek responded

Thank you for the great review! We here at INFINITI of Coconut Creek strive to provide outstanding service to all our valued guests and are glad to see with succeeded in your opinion! Please come back at any time if there is anything else we can assist you with.

October 14, 2020

Dealership Rating
Employee Rating

The staff at Infiniti of Coconut Creek made my buying experience one that I will never forget. From Jim Sullivan’s outgoing personality to Jeff Pool making you feel like you just walked into a family mem More

by Primecuesta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Pool, Moe Nadar , Anthony Ousley, James Sullivan

Oct 15, 2020

INFINITI of Coconut Creek responded

Thank you, for taking the time to share your visit at INFINITI of Coconut Creek with others. We take pride in giving outstanding service to every client and we're overjoyed to receive your compliments of appreciation for Jim, Jeff and Moe. Congrats on your new QX80 and we look forward to your first service visit.

October 09, 2020

Dealership Rating
Employee Rating

This is the 2nd infiniti my wife and i have purchased from here.the sales dept.is always great to deal with and patient while we choose a new car..the salesman ralph was great,very informative on their p More

by Steveb70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Reichhold

Oct 09, 2020

INFINITI of Coconut Creek responded

Steve, congratulations on your new INFINITI, we know you're going to enjoy it for many years to come! It's been a pleasure assisting you with your purchase and agree Ralph definitely knows the brand. When you're in the area next, we hope you'll stop in and say hello.

October 07, 2020

Dealership Rating
Employee Rating

This is my second Infiniti that I've owned and I always enjoy bringing my car here for service. I always receive great and efficient work. More

by CMC85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demetrius Wells, Service Manager Carl

Oct 07, 2020

INFINITI of Coconut Creek responded

We're so very happy to provide you with great and efficient service! Thank you for your business and we hope to see you again soon. Have an amazing day!

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