Michael Cueto

Absolutely Horrible Experience! STAY AWAY FROM Freehold Toyota! If I could give Freehold Toyota ZERO stars, I absolutely would! Between the price gouging, constant xx-ing, comple STAY AWAY FROM Freehold Toyota! If I could give Freehold Toyota ZERO stars, I absolutely would! Between the price gouging, constant xx-ing, complete waste of my time, and lack of basic customer service, this was hands down one of the WORST dealership experiences I’ve ever had! I was seriously in the market for a brand-new 2026 Toyota 4Runner and ready to make a deal. Instead of being treated like a serious buyer, I was met with ridiculous pricing, unnecessary runarounds, and what felt like nothing but games. The entire experience was frustrating, unprofessional, and a complete waste of my time. What really took the cake was Michael, the Sales Manager. Not only did he NEVER follow through with a callback, but I felt completely ignored and disregarded as a customer. Apparently, acknowledging a potential customer and returning a phone call is too much to ask! If this is how management treats someone who’s ready to spend over $60,000 on a vehicle, I can only imagine what the rest of the customer experience is like. Here’s the best part: I took my business to Sansone Toyota instead, and I’m SO glad I did! Not only did they give me an INCREDIBLE deal on my brand-new 4Runner, but they treated me with respect, transparency, and genuine customer care. Quentin and Charles at Sansone Toyota showed me exactly how a dealership SHOULD operate! My advice? Don’t waste your time or money at Freehold Toyota. Save yourself the headache, skip the xx, and head straight to Sansone Toyota. Better pricing, better people, and an overall MUCH better buying experience! Freehold Toyota had the opportunity to earn my business and completely blew it. Their loss, Sansone’s gain! ZERO STARS if I could. STAY AWAY! More

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My first experience with DCH Freehold Toyota was an exceptional experience. When I arrived to a lot, I was able to walk the lot freely, inspecting the lot. I had an appointment to see a used car in the exceptional experience. When I arrived to a lot, I was able to walk the lot freely, inspecting the lot. I had an appointment to see a used car in their inventory. I arrived 15 minutes early, when I walked through the doors I was greeted and shown to my sales advisor that will be taking care of me. I mentioned the vehicle, I was interested in seeing the sales associate got the keys and a dealer plate and we went for a test drive. The vehicle drove exceptional. We sat back down at the desk and started talking Numbers. They were great and very straightforward we agreed on a number and got the paperwork going. Michael the sales associate was extremely professional, courteous, knowledgeable, and firm in certain aspects of the negotiation which I appreciate. I then turned to the finance department and the finance advisor Tommy, helped me submit my credit application and came back with an approval we closed the deal. Meanwhile, my vehicle was getting detailed and was ready for me five minutes after I signed all the paperwork. This dealership is one I would recommend 1 million times over to anyone looking to buy a New or Used vehicle of any make. These guys provided the best experience possible. I cannot thank you guys enough you have gained a forever loyal customer. More

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Took my wife here to buy a used Jeep and dealt with Armando and the manager Mike Cueto. They were both very knowledgeable about the vehicle and made it such an easy buying experience from beginning to Armando and the manager Mike Cueto. They were both very knowledgeable about the vehicle and made it such an easy buying experience from beginning to the end. The dealership was so clean and everyone was so friendly. They even had an arcade game in the service waiting area which is great if you have kids while you wait but we weren’t there long at all they made it so quick and easy. Thank you so much for a great buying experience. More

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On October 17, 2022 came to the dealership with my grandson to buy a used Toyota Corolla for him. Met initially with Bruno Cristano, who expertly guided us through the selection of a car that satisfie grandson to buy a used Toyota Corolla for him. Met initially with Bruno Cristano, who expertly guided us through the selection of a car that satisfied my grandson. Returned the next day with my son to make the purchase. We met this time with Ian-Michael Salon. During some intense negotiating (on my son’s part), Ian could not have been more polite, patient, and knowledgeable...We were more than satisfied. Also, kudos to the Sales Manager, Michael Cueto who “sealed the deal”. I highly recommend the dealership! More

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Very bad experience , buy a car camry cash , found engine problem they are not fixing problem they are not fixing More

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Today Mike got me the car I wanted right in my budget. He truly went above and beyond to run the numbers on multiple cars to find the best fit for me. He worked hard, showed patience, and was committed to ge truly went above and beyond to run the numbers on multiple cars to find the best fit for me. He worked hard, showed patience, and was committed to getting me within a price range that I asked for. Excellent customer service! Thank you Mike! More

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