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Michael Dao

Overview Reviews (334) Inventory (686)

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Michael Dao

Michael Dao | Page 23

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

Contact Me

not yet
rated

334 Reviews

Overview Reviews (334) Inventory (686)

Dealership Experience

7 yrs, 4 mos

not yet
rated

334 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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334 Reviews of Michael Dao

August 02, 2021

Dealership Rating

Employee Rating

Service was performed quickly (well under estimated time). Great waiting area, with fast WiFi. I was able to work better from the waiting area than at home. The service representative was personabl time). Great waiting area, with fast WiFi. I was able to work better from the waiting area than at home. The service representative was personable and attentive. More

by DOUG.KIESER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 05, 2021 -

Luther Bloomington Acura Subaru responded

Hi DOUG.KIESER. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that your service experience with Michael went to your complete expectations and satisfaction in a timely manner. We appreciate your patronage and look forward to working with you again soon. Have a great day.

August 01, 2021

Dealership Rating

Employee Rating

Love the new waiting space on 2nd floor of the Subaru building. Nice accommodations and snacks. Plenty of space, place for computers, tv available, lovely restrooms. building. Nice accommodations and snacks. Plenty of space, place for computers, tv available, lovely restrooms. More

by mcbrown41

Verified Customer

Recommend Dealer

Yes

Aug 04, 2021 -

Luther Bloomington Acura Subaru responded

Hi mcbrown41. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear the new Subaru facility was enjoyable for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 30, 2021

Dealership Rating

Employee Rating

Great new dealership, very comfortable waiting area. Service was very nice. I was well taken care of and will be back for more service. Thanks. area. Service was very nice. I was well taken care of and will be back for more service. Thanks. More

by hbhharden

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi hbhharden. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear every aspect of your service experience went to your expectations! We appreciate your business and look forward to working with you again soon. Have a wonderful day.

July 29, 2021

Dealership Rating

Employee Rating

The new store is stunning and customer friendly. The service staff is so courteous and interested in customer views and satisfaction. All aspects are impressive. service staff is so courteous and interested in customer views and satisfaction. All aspects are impressive. More

by Sam

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Sam. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your service experience in our new Subaru facility went to your complete satisfaction and expectations! We appreciate your loyalty and look forward to working with you again soon for your next servicing needs. Have a great day.

July 25, 2021

Dealership Rating

Employee Rating

Service was done on time with good quality work. The service personnel were very efficient,knowledgeable, and I was on my way with a loaner vehicle very quickly. service personnel were very efficient,knowledgeable, and I was on my way with a loaner vehicle very quickly. More

by toddflo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Edward Kapustin

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi toddflo. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Michael took great care in providing an excellent service experience for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 23, 2021

Dealership Rating

Employee Rating

Michael was great to work with...courteous and Pleasant! My car was done in a timely way! Loved waiting area as well. It was a very good experience! My car was done in a timely way! Loved waiting area as well. It was a very good experience! More

by DICKANDCHERYL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi DICKANDCHERYL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am very happy to hear that Michael took such great care of you during your recent service experience and made sure we met your time expectations! We appreciate your support and look forward to providing you with the same level of service next time. Have a stellar day.

July 23, 2021

Dealership Rating

Employee Rating

Michael, the service representative, kept me informed on the services I needed. I really like the new facility--very nice and modern. I think the service people care about keeping my car safe. the services I needed. I really like the new facility--very nice and modern. I think the service people care about keeping my car safe. More

by dmmatson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: SkyLynn Dunkley

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi dmmatson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael made a wonderful effort to ensure you had an excellent stay in the new Subaru facility during your service. We appreciate your kind feedback and look forward to working with you again soon. Have a wonderful day.

July 22, 2021

Dealership Rating

Employee Rating

I got a family car Subaru Legacy which is running great and we have 2 college students who we need to drive a long distance it's a great fit. and we have 2 college students who we need to drive a long distance it's a great fit. More

by Russian

Customer Service

Friendliness

Recommend Dealer

Yes

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Russian. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your Subaru Legacy is running great! We appreciate you stopping in and hope to see you again soon for your next servicing needs. Have a wonderful day.

July 21, 2021

Dealership Rating

Employee Rating

New facility, space tight at drive in, directions confusing drive and and then out. Service took hour and half for oil change, seems like this service took too long confusing drive and and then out. Service took hour and half for oil change, seems like this service took too long More

by Gregmanningster

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 03, 2021 -

Luther Bloomington Acura Subaru responded

Hi Gregmanningster. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Sorry to hear you recent visit took longer than expected, our advisors do their best to provide the most accurate estimate at the time of check-in, and update you if there will be any delays during the service. I apologize if this was not done for you. Our estimated time to completion of services vary day to day by the time you arrive. Earlier mornings and later afternoons are good times to come in to yield a better wait time. You may always give our Service Department a call directly: 952-885-4160. We appreciate your feedback and will take it into consideration to better improve our current processes. Have a wonderful day.

July 15, 2021

Dealership Rating

Employee Rating

The service representative was friendly and efficient. The servicing was done in record time. The new service area attractive and well stocked. It was a completely satisfying experience. The servicing was done in record time. The new service area attractive and well stocked. It was a completely satisfying experience. More

by marciamarshall

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 02, 2021 -

Luther Bloomington Acura Subaru responded

Hi marciamarshall. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear Michael took great effort to ensure your service was completely in a timely manner and your stay in the lounge went great. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

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