Michael Dao
Michael Dao at Luther Bloomington Acura Subaru

Michael Dao | Page 23

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

Contact Me
not yet
rated
333 Reviews

Dealership Experience

6 yrs, 10 mos

not yet
rated

333 Reviews

Write a Review

333 Reviews of Michael Dao

August 01, 2021

Dealership Rating
Employee Rating

Love the new waiting space on 2nd floor of the Subaru building. Nice accommodations and snacks. Plenty of space, place for computers, tv available, lovely restrooms. More

by mcbrown41
Recommend Dealer
Yes
Aug 04, 2021

Luther Bloomington Acura Subaru responded

Hi mcbrown41. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear the new Subaru facility was enjoyable for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 30, 2021

Dealership Rating
Employee Rating

Great new dealership, very comfortable waiting area. Service was very nice. I was well taken care of and will be back for more service. Thanks. More

by hbhharden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi hbhharden. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear every aspect of your service experience went to your expectations! We appreciate your business and look forward to working with you again soon. Have a wonderful day.

July 29, 2021

Dealership Rating
Employee Rating

The new store is stunning and customer friendly. The service staff is so courteous and interested in customer views and satisfaction. All aspects are impressive. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi Sam. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your service experience in our new Subaru facility went to your complete satisfaction and expectations! We appreciate your loyalty and look forward to working with you again soon for your next servicing needs. Have a great day.

July 25, 2021

Dealership Rating
Employee Rating

Service was done on time with good quality work. The service personnel were very efficient,knowledgeable, and I was on my way with a loaner vehicle very quickly. More

by toddflo
Recommend Dealer
Yes

Other Employees Tagged: Edward Kapustin

Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi toddflo. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear Michael took great care in providing an excellent service experience for you! We appreciate your patronage and look forward to working with you again soon. Have a great day.

July 23, 2021

Dealership Rating
Employee Rating

Michael was great to work with...courteous and Pleasant! My car was done in a timely way! Loved waiting area as well. It was a very good experience! More

by DICKANDCHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi DICKANDCHERYL. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. I am very happy to hear that Michael took such great care of you during your recent service experience and made sure we met your time expectations! We appreciate your support and look forward to providing you with the same level of service next time. Have a stellar day.

July 23, 2021

Dealership Rating
Employee Rating

Michael, the service representative, kept me informed on the services I needed. I really like the new facility--very nice and modern. I think the service people care about keeping my car safe. More

by dmmatson
Recommend Dealer
Yes

Other Employees Tagged: SkyLynn Dunkley

Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi dmmatson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael made a wonderful effort to ensure you had an excellent stay in the new Subaru facility during your service. We appreciate your kind feedback and look forward to working with you again soon. Have a wonderful day.

July 22, 2021

Dealership Rating
Employee Rating

I got a family car Subaru Legacy which is running great and we have 2 college students who we need to drive a long distance it's a great fit. More

by Russian
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi Russian. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your Subaru Legacy is running great! We appreciate you stopping in and hope to see you again soon for your next servicing needs. Have a wonderful day.

July 21, 2021

Dealership Rating
Employee Rating

New facility, space tight at drive in, directions confusing drive and and then out. Service took hour and half for oil change, seems like this service took too long More

by Gregmanningster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Luther Bloomington Acura Subaru responded

Hi Gregmanningster. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Sorry to hear you recent visit took longer than expected, our advisors do their best to provide the most accurate estimate at the time of check-in, and update you if there will be any delays during the service. I apologize if this was not done for you. Our estimated time to completion of services vary day to day by the time you arrive. Earlier mornings and later afternoons are good times to come in to yield a better wait time. You may always give our Service Department a call directly: 952-885-4160. We appreciate your feedback and will take it into consideration to better improve our current processes. Have a wonderful day.

July 15, 2021

Dealership Rating
Employee Rating

The service representative was friendly and efficient. The servicing was done in record time. The new service area attractive and well stocked. It was a completely satisfying experience. More

by marciamarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Luther Bloomington Acura Subaru responded

Hi marciamarshall. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear Michael took great effort to ensure your service was completely in a timely manner and your stay in the lounge went great. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

July 11, 2021

Dealership Rating
Employee Rating

Would definitely recommend this dealer. The new building is excellent. The service staff is very courteous. We will definitely continue to do business with this dealer. More

by jmazzoleni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Luther Bloomington Acura Subaru responded

Hi jmazzoleni. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear your service experience went fantastic! We appreciate your business and look forward to working with you again soon. Have a great day.

...
23
...

Dealership Inventory (660 Vehicles)

used 2023 Subaru Forester car, priced at $27,838
2023 Subaru Forester
used
Cascade Green Silica exterior
CVT
All-wheel Drive
used 2024 Subaru Solterra car, priced at $27,339
2024 Subaru Solterra
used
Harbor Mist Gray Pearl, Two Tone exterior
Unknown
All-wheel Drive
used 2021 Toyota Camry Hybrid car, priced at $27,338
2021 Toyota Camry Hybrid
used
Celestial Silver Metallic exterior
CVT
Front-wheel Drive
used 2026 Acura MDX car, priced at $53,339
2026 Acura MDX
used
Apex Blue Pearl exterior
Automatic
All-wheel Drive
used 2022 Acura MDX car, priced at $39,338
2022 Acura MDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $38,105
2026 Subaru Crosstrek
new
Pure Red exterior
CVT
All-wheel Drive