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Michael Dao

Overview Reviews (333) Inventory (660)

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Michael Dao

Michael Dao | Page 24

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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not yet
rated

333 Reviews

Overview Reviews (333) Inventory (660)

Dealership Experience

6 yrs, 10 mos

not yet
rated

333 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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333 Reviews of Michael Dao

July 11, 2021

Dealership Rating

Employee Rating

Service staff is always very friendly, knowledgeable and helpful. They do a great job explaining everything that they did. The new building is amazing. Michael D is a fantastic asset to the company!! helpful. They do a great job explaining everything that they did. The new building is amazing. Michael D is a fantastic asset to the company!! More

by SHELLYMO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 12, 2021 -

Luther Bloomington Acura Subaru responded

Hi SHELLYMO. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Great to hear that Michael provided you with nothing short of a stellar experience and that you really enjoyed the new Subaru facility and amenities! We appreciate your patronage and look forward to working with you again soon. Have a wonderful day.

July 01, 2021

Dealership Rating

Employee Rating

Service was quick, friendly and thorough. The new service area was very clean with ample room stretch out and do work while the work was being done on my car. service area was very clean with ample room stretch out and do work while the work was being done on my car. More

by SAERTIA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi SAERTIA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Glad to hear everything went to your expectations during your service experience. We appreciate your business and look forward to working with you again soon. Have a great day.

July 01, 2021

Dealership Rating

Employee Rating

I felt I was getting recommended services I didn’t need or ask for, considering options for further maintenance or ask for, considering options for further maintenance More

by gmajudy53

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jul 08, 2021 -

Luther Bloomington Acura Subaru responded

Good Morning gmajudy53@yahoo.com. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to leave a review for your recent visit into our Accelerated Service lane. I do sincerely apologize if you felt that the recommended services were excessive. As an authorized Subaru Dealership, we closely follow the manufacturer’s criteria when providing recommendations to ensure your vehicle continuously runs at an optimal condition. We appreciate your feedback and hope this was insightful. If you would like to further discuss, feel free to reach out to me directly at: lisa.mullenberg@lutherauto.com. Have a nice day.

June 30, 2021

Dealership Rating

Employee Rating

Very responsive! Employees met my every need. Nice new accomodations. accomodations. More

by halver

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 08, 2021 -

Luther Bloomington Acura Subaru responded

Hi halver. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael provided you with a fantastic service experience and that you enjoyed the new Subaru facility. We appreciate your patronage and look forward to working with you again in the future. Have a wonderful day.

June 29, 2021

Dealership Rating

Employee Rating

Excellent communication. Had a loaner car already for me. Very satisfied. Very satisfied. More

by jheywoo

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi jheywoo. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Wonderful to hear that Michael took great care to ensure everything went well for your entire service experience. We appreciate your business and look forward to working with you again soon. Have a great day.

June 26, 2021

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Employee Rating

Michael Dao in the service department handled my oil change on June 22. He was professional, provided detailed information, did not pressure me into unnecessary services, and was very courteous. All t change on June 22. He was professional, provided detailed information, did not pressure me into unnecessary services, and was very courteous. All that and a brand new, beautiful waiting area. More

by JAY ERB

Verified Customer

Recommend Dealer

Yes

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Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi JAY ERB. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very pleased to hear that Michael took great efforts to provide you with an astounding service experience to your complete satisfaction. We appreciate your supportive words and look forward to seeing you again soon. Have a great day.

June 25, 2021

Dealership Rating

Employee Rating

Michael was extremely nice, professional and courteous. Very happy with experience. Very happy with experience. More

by sillysandy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi sillysandy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Very happy to hear that Michael provided a stellar service experience for you. We appreciate your loyalty and look forward to working with you again in the future. Have a great day.

June 23, 2021

Dealership Rating

Service department is the greatest! Very professional and efficient. Make me feel like a queen efficient. Make me feel like a queen More

by MOMOATIE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Flores

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Jun 29, 2021 -

Luther Bloomington Acura Subaru responded

Hi MOMOATIE. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear you received nothing short of a stellar experience while you were in! We appreciate your patronage and look forward to working with you again soon. Have a great day.

June 21, 2021

Dealership Rating

Employee Rating

Excellent Customer Service. They always strive to communicate and treat me as a valued customer. We have purchased several vehicles from Bloomington Subaru and their sales team and service department communicate and treat me as a valued customer. We have purchased several vehicles from Bloomington Subaru and their sales team and service department have never disappointed. More

by jmpeters55

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2021 -

Luther Bloomington Acura Subaru responded

Hi jmpeters55. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Fantastic to hear your overall experiences in both Service and Sales were nothing short of extraordinary! We appreciate your loyalty and look forward to working with you again soon. Have a splendid day.

June 16, 2021

Dealership Rating

Employee Rating

Why do you require me, a non-typist, to write out some kind of a response? This dealership and its service are outstanding. Three more words... kind of a response? This dealership and its service are outstanding. Three more words... More

by engda002

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: SkyLynn Dunkley

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Jun 18, 2021 -

Luther Bloomington Acura Subaru responded

Hi engda002. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. The Dealer Rater platform has set this minimum 25 word limit as a safeguard from fraudulent reviews being posted. We do appreciate your effort to fill this out and look forward to working with you again in the future. Have a wonderful weekend.

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