Michael Dao | Page 27
Accelerated Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Dealership Experience
6 yrs, 10 mos
333 Reviews
Write a Review333 Reviews of Michael Dao
May 02, 2021
Great service, like the new digs, Tyler N. was very personable and respectful. I needed a loaner for a few days at no charge. Service was excellent, personable and respectful. I needed a loaner for a few days at no charge. Service was excellent, More
Other Employees Tagged: Tyler Newstrom
May 01, 2021
Every one did a great job. I was promptly greeted and treated fairly. I was pleased with my experience. I will definitely return to the service department again. treated fairly. I was pleased with my experience. I will definitely return to the service department again. More
Other Employees Tagged: Alex Anderson, Tyler Newstrom, Leo Alas , SkyLynn Dunkley, Victor Flores
April 26, 2021
Express service, easy in/out, friendly staff, cool new technology in place made it super efficient. As I drove in it automatically checked my alignment, took digital images of all 4 tires and measured the technology in place made it super efficient. As I drove in it automatically checked my alignment, took digital images of all 4 tires and measured the tread depth. More
Other Employees Tagged: Noah Joseph
April 20, 2021
Mike Dao was a pleasure to work with! He was clear in explaining the need for the recommended repairs to my car, and I will be scheduling that work with him next week. I've been a customer at this deale explaining the need for the recommended repairs to my car, and I will be scheduling that work with him next week. I've been a customer at this dealership for 22 years and they have always provided great customer service at every level - sales, service and even the guys who drive the shuttle if you need a ride to work or home. More
Other Employees Tagged: Lisa Mullenberg
April 20, 2021
The dealership is new, beautiful and full of helpful staff! I have been going to Subaru for over 5 years and always have a positive experience! Highly recommended!! staff! I have been going to Subaru for over 5 years and always have a positive experience! Highly recommended!! More
Other Employees Tagged: SkyLynn Dunkley
April 17, 2021
Great. Stayed on schedule. Very nice and friendly. Excellent at contacting me during the work. Not their fault that it cost SOOOOO much money to replace on part of the car. Excellent at contacting me during the work. Not their fault that it cost SOOOOO much money to replace on part of the car. More
Other Employees Tagged: Victor Flores
April 12, 2021
Beautiful new service center, great cappuccino(!), prompt, professional service on my car, and Mike Dao was terrific! Highly knowledgable, great communicator and very helpful! Highly recommend! prompt, professional service on my car, and Mike Dao was terrific! Highly knowledgable, great communicator and very helpful! Highly recommend! More
April 10, 2021
Chris Thom is just a Great person who really cares about others. That combined with his extensive knowledge of the product makes an unbeatable combination. Also, the Outback is just the best!!! We loved ou others. That combined with his extensive knowledge of the product makes an unbeatable combination. Also, the Outback is just the best!!! We loved our 2014 Forester but it doesn't hold a candle to the 2021 Outback. More
Other Employees Tagged: Nathan Black , Mood Elmaussawel, Christopher Thom
March 31, 2021
I brought my Subaru Outback in for an oil change and tire rotation. The wait for the express service was 90 minutes. The wait was longer than I expected however My service technician, Michael Dao was fantas rotation. The wait for the express service was 90 minutes. The wait was longer than I expected however My service technician, Michael Dao was fantastic and made all the difference. He was friendly and professional. He went over everything in detail that needed further attention on my vehicle to help me understand and weigh my options for future service follow up. Thanks for the great customer service. More

