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Michael Dao
Michael Dao at Luther Bloomington Acura Subaru

Michael Dao | Page 26

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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334 Reviews

Dealership Experience

7 yrs, 4 mos

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rated

334 Reviews

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334 Reviews of Michael Dao

May 24, 2021

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Employee Rating

Great service once again. Very quick, too. Mike explained everything that was checked and maintenance that was performed. It was a quiet day in the service department, so I was in and out in no ti More

by REEDALLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 28, 2021

Luther Bloomington Acura Subaru responded

Good Morning REEDALLAN. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Michael. Very pleased to hear Michael provided a very professional, timely, and thorough experience throughout your visit. We appreciate your patronage and look forward to working with you again in the future. Have a great weekend.

May 23, 2021

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Employee Rating

Michael Dao was polite, gave me complete information, asked if I had any questions, very satisfied. Gave me options for tire rotation, after repairing the tire. More

by bauermpls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 27, 2021

Luther Bloomington Acura Subaru responded

Hi bauermpls. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit in with Michael Dao. Wonderful to hear that he provided you with nothing short of an exceptionally professional service experience. We appreciate your patronage and look forward to working with you again soon. Have a delightful day.

May 20, 2021

Dealership Rating
Employee Rating

Excellent service as always. Like the new building, coffee and Michael was superb. I have been an Acura and Subaru customer for 30 years because of Mory Rad! More

by KJZKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 27, 2021

Luther Bloomington Acura Subaru responded

Hi KJZKAY. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit with Michael. Glad to hear he provided a stellar service experience for you, along with Mory Rad’s dedicated care for your vehicle needs. We appreciate your long-term loyalty and look forward to providing many more years of fantastic experiences. Have a wonderful day.

May 19, 2021

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Employee Rating

Very professional and courteous. Kept me up to date on the status of my vehicle. Vehicle was done in 1 hr. This is my 2nd Subaru going back to 2006, and I have always taken the vehicles to Luther Bloomin More

by billcochran005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 20, 2021

Luther Bloomington Acura Subaru responded

Hi billcochran005. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review about your recent visit with Michael Dao. Happy to hear your experience went exceptionally well and met the criteria for excellence. We are proud to hear you have been a long-time patron for Luther Bloomington Subaru and look forward to providing you with many more years of professional service. Have a wonderful day.

May 18, 2021

Dealership Rating
Employee Rating

Brand new facility with plenty of help so you’re in and out in short order!! Hours are reasonable & coupons are available on their website. More

by PLSMITH18
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 20, 2021

Luther Bloomington Acura Subaru responded

Hi PLSMITH18. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your visit with Michael Dao. Very glad to hear every aspect of your service experience went to your complete satisfaction. We appreciate your support and look forward to working with you again soon. Have a great day.

May 16, 2021

Dealership Rating
Employee Rating

I am happy with service and expected curtesy vehicle but still I am satisfied with waiting time and lounge eminities and felt overcharged for checking tyre rotation More

by Kishore M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris LaMere

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May 20, 2021

Luther Bloomington Acura Subaru responded

Good Morning Kishore M. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Michael Dao. Happy to hear everything went well. Sorry to hear you feel that way about the tire rotation pricing. We take great care to price our services accordingly to ensure our technicians are paid fairly. We appreciate your feedback and hope to work with you again in the future. Have a nice day.

May 15, 2021

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Employee Rating

Everyone is always friendly and professional. The prices are comparable and they do excellent work. The new building is fantastic and even has an outdoor rooftop waiting area. Would highly recommend! More

by MEYERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 20, 2021

Luther Bloomington Acura Subaru responded

Good Morning MEYERS0. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for providing a review about your recent visit with Michael Dao. Very pleased to hear that every aspect of your service experience was to your complete satisfaction and expectations. We appreciate your loyalty and look forward to working with you again in the future. Have a splendid day.

May 15, 2021

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Employee Rating

It was great. The time to service car was longer than I thought , so they gave me a beautiful Subaru loner car. All went well! More

by jeriyouness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Nelson

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May 20, 2021

Luther Bloomington Acura Subaru responded

Hi jeriyouness. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit with Michael Dao. Happy to hear he was able to provide alternative transportations to accommodate your schedule. We appreciate your business and look forward to working with you again soon. Have a wonderful day.

May 13, 2021

Dealership Rating
Employee Rating

The male ( I think Michael..) was awesome! He was very helpful and knowledgeable and very nice. I would return absolutely. He was a great representative. More

by MARIA.DEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 20, 2021

Luther Bloomington Acura Subaru responded

Good Morning MARIA.DEWOLF. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your service experience with Michael Dao. Fantastic to hear he provided you with an exemplary experience. We appreciate your patronage and look forward to working with you again in the future. Have a wonderful day.

May 10, 2021

Dealership Rating
Employee Rating

Part of my driver mirror was missing and you got it fixed in 15 min, got a wash and I was on my way. Thank you More

by TTHOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 11, 2021

Luther Bloomington Acura Subaru responded

Hi TTHOMA. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review in regard to your recent visit. Happy to hear the service team took care of this to your complete satisfaction. We appreciate your patronage and look forward to working with you again soon. Have a great day.

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