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Michael Dao
Michael Dao at Luther Bloomington Acura Subaru

Michael Dao | Page 29

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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334 Reviews

Dealership Experience

7 yrs, 4 mos

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rated

334 Reviews

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334 Reviews of Michael Dao

March 14, 2021

Dealership Rating
Employee Rating

I had my first 6 month service last week and was so happy with the process. Really clear explanations of what to expect, fast service, and great customer service. Michael and Tyler were both really wonderful More

by MHiguera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Newstrom

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Mar 16, 2021

Luther Bloomington Acura Subaru responded

Hi MHiguera. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Very happy to hear that Tyler and Michael’s camaraderie of efforts provided you with nothing short of an exceptional first visit for your 6-month service. We appreciate your support and hope to deliver the same top-notch experience for you next time around. Have a wonderful day.

March 12, 2021

Dealership Rating
Employee Rating

Work was completed on time and at the estimated cost. Mr. Dao was very helpful and explained the service and what was found. Please keep up the great work! More

by mtgoodlund1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 16, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon mtgoodlund1. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your experience with Michael Dao. Pleased to hear he provided you with nothing short of an excellent service experience. We appreciate your loyalty and look forward to seeing you again soon. Have a great day.

March 12, 2021

Dealership Rating
Employee Rating

Great service and fast. That is it. Great service and did not take long to get in and out through the accrealation lane. Thanks, Mike. More

by LYNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 12, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon Lynette. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review in regard to your recent visit to our new Subaru facility. Very delighted to hear that Michael provided a stellar and timely experience while you were in. We appreciate your support and hope to see you again soon for your next servicing needs. Have a great weekend.

March 10, 2021

Dealership Rating
Employee Rating

Very concerned and helpful. Patient with my questions. He is the best! What else can one say? He knows what he is doing. Here are five more words. More

by Lory Strom
Recommend Dealer
Yes
Print
Mar 12, 2021

Luther Bloomington Acura Subaru responded

Good Morning Lory. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your experience with Michael Dao. Very happy to hear that he provided an excellent and thorough experience to your complete satisfaction. We appreciate your business and hope to work with you again soon. Have a wonderful weekend.

March 10, 2021

Dealership Rating
Employee Rating

on time, excellent work. top shelf people willing to take ownership and answer a few questions. word word word word wkrd sord word last word More

by ckh0d0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 11, 2021

Luther Bloomington Acura Subaru responded

Hi ckh0d0a. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review. Happy to hear your experience in our new facility went well! We appreciate your support and look forward to seeing you again soon. Have a great day.

March 04, 2021

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Employee Rating

My car currently has 97,000 miles on it. I have taken my car to Bloomington Subaru ever since I bought it brand new. Their service team is always conscientious, quality oriented, and they try to be most he More

by mncarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Anderson, Nhu Le, Aaron K.

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Mar 08, 2021

Luther Bloomington Acura Subaru responded

Hi mncarguy. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Subaru. Thank you for your review about your overall experience with us! Happy to hear you have been receiving quality service from the moment you purchased your vehicle. Your loyalty means a lot to us and we hope to see you again soon in our new Subaru building. Have a great day.

February 18, 2021

Dealership Rating
Employee Rating

Went smoothly. Yes it did yes yes indeed yes yes yes yes so so so so so so yes yes yes yes yep yep yep More

by JIMCHASEMN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 23, 2021

Luther Bloomington Acura Subaru responded

Good Afternoon JIMCHASEMN59. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for taking the time to provide a review about your recent visit. We appreciate your business and hope to see you again soon. Have a splendid day.

February 17, 2021

Dealership Rating
Employee Rating

Bloomington Subaru did its usual great job Everything done was explained and all questions answered, Everyone was so friendly and eager to help No pressure to do anything after explanation A pleasure to More

by randwpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Feb 23, 2021

Luther Bloomington Acura Subaru responded

Hi randwpeterson. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review about your recent visit! Very pleased to hear that your advisor was able to cover all topics to your complete satisfaction. We appreciate your business and surely hope to see you again soon for your next servicing needs. Have a lovely day.

February 16, 2021

Dealership Rating
Employee Rating

The 30,000 miles service was done right on time. The check in person was Michael Dao and he was very helpful, thorough & polite. When I came to pick up the car I interacted with Victor Flores. He al More

by FRANZ025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Flores

Print
Feb 23, 2021

Luther Bloomington Acura Subaru responded

Good Morning FRANZ025. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review. Very happy to hear you were pleased with the service and interactions with Michael Dao and Victor Flores. Your patronage and support is very much appreciated! We look forward to seeing you soon for your next servicing needs. Have a marvelous day.

February 13, 2021

Dealership Rating
Employee Rating

prompt service with time estimate. All work was completed within time estimate. Service was explained first. Service department also checked for software updates and completed a safety critical update bef More

by MEWALUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson

Print
Feb 23, 2021

Luther Bloomington Acura Subaru responded

Hi MEWALUS. This is Lisa Mullenberg, Service Manager here at Luther Bloomington Acura Subaru. Thank you for your review! Very glad to hear you had an exceptional experience with us. We hope to see you again soon for your next servicing needs. Have a wonderful day.

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