Michael Dao | Page 6

The work done was done appropriately. But it is not what I brought my car in for. I wanted the service department to check on the new clutch which was installed by Bloomington Acura/Subar But it is not what I brought my car in for. I wanted the service department to check on the new clutch which was installed by Bloomington Acura/Subaru within a year ago. They determined that there was no problem, after having 3 service providers test-drive my car. It was only after the Service Coordinator did another test drive that he finally concurred that something was not operating correctly. But by then, it was too late to anything about it. I felt that my concerns over my vehicle were not validated. To their credit, Lisa Mullenberg called me a few days later to follow up on my less than positive experience. More

by Andre Verified Customer Verified Customer

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I've been purchasing and servicing my Subarus at Luther Bloomington Acura Subaru for many years, I have been - and still am - a big fan of theirs - both sales and service!! Bloomington Acura Subaru for many years, I have been - and still am - a big fan of theirs - both sales and service!! More

by paulljcc Verified Customer Verified Customer

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I appreciate the extra effort in getting the pine needles out from under the hood, when being serviced! out from under the hood, when being serviced! More

by User-99c1bde8c2 Verified Customer Verified Customer

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Michael always does a great job of keeping me informed of what may be involved with a repair, and the progress of my service. The video updates are very helpful and informative. what may be involved with a repair, and the progress of my service. The video updates are very helpful and informative. More

by DOUG.KIESER Verified Customer Verified Customer

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Timely, efficient, and fixed the problem quickly. Clean and useful waiting area with good coffee Clean and useful waiting area with good coffee More

by CHADGERBIG Verified Customer Verified Customer

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Work done right and timely. And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service And, I just adore the video review by the technician that is available on my phone! Love it! Courteous attentive service advisors too. The service advisors have always been great to work with. More

by MR.PAUL Verified Customer Verified Customer

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as a female I have never felt like i was being talked down to #trust down to #trust More

by TBSN123 Verified Customer Verified Customer

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Loved the overall appearance and feel of the dealership. The service waiting area is a bit small and not convenient for customers. When it comes down to it, the service was excellent and my car was serviced The service waiting area is a bit small and not convenient for customers. When it comes down to it, the service was excellent and my car was serviced perfectly. My advisor kept me informed and up to date through out the process. More

by WARRENTB Verified Customer Verified Customer

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I love Subaru’s service department at the Bloomington location. I wish I could bring my other vehicle there too! (But it’s a Ford). I highly recommend this location and did refer a friend who feels the s location. I wish I could bring my other vehicle there too! (But it’s a Ford). I highly recommend this location and did refer a friend who feels the same way I do! More

by SAMHAFFENDEN Verified Customer Verified Customer

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I have been treated with respect and recognized as a long time customer. That is appreciated. time customer. That is appreciated. More

by PEIFFERTG Verified Customer Verified Customer

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