Michael Edelman | Page 65

I drove 85 miles for my Ram pick up I shopped online for over a month and visited a few dealers in North Jersey, most of the trucks I looked at were polished junk. I was watching a few I shopped online for over a month and visited a few dealers in North Jersey, most of the trucks I looked at were polished junk. I was watching a few trucks on Auto Direct's lot but was hesitant to drive so far thinking I'd be let down again. Needless to say, I took the drive. The trucks I had been looking at online were in excellent condition, which made it difficult to choose. When I went inside I met Bob, Chad and Doug. Chad crunched some numbers, while I talked with Bob over a few flaws that needed to be addressed mostly a new exhaust which he took care of immediately. There were a few minor issues as well which will be taken care of this week. I also have to include that I arrived late to the lot so by the time I was leaving the dealership was closing. Instead of making his employees stay late Bob himself detailed the truck. I highly recommend checking this dealership out, it seems to very family oriented and they really take pride in their business. Thanks again Bob, Chad, Doug and Mike. More

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looking for a local used car We were looking for a nice used car from a local dealership. We had a good experience at the dealership. They were very friendly and did not push the We were looking for a nice used car from a local dealership. We had a good experience at the dealership. They were very friendly and did not push the issue. We had no problem finding a nice vehicle for a good price. More

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Drove out of state to find my Lexus We had a very pleasant experience at Auto Direct Cars. We found a Lexus online at this dealership and filled out a contact sheet online. We received We had a very pleasant experience at Auto Direct Cars. We found a Lexus online at this dealership and filled out a contact sheet online. We received a call back fairly quickly from Bob , the owner. Upon arrival , we were greeted by Chad , Bob's son. He brought us the keys and told us to take a look. He gave us time on our own to look then offered us to take test drive. Both of these gentlemen were very pleasant and helpful. No pressure at all and offered to help us in any way to make sure we were happy with our purchase. It's a family owned business and you feel very comfortable as soon as you arrive. I would definetly choose this dealership again to purchase my next car and recommend to anyone looking for a vehicle. Definetly a 5 star business that I look forward to doing business with again ! More

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satisfied We found this dealer to be very polite and helpful with no pressure to make a quick buy. They said to take our time and look over the cars on their l We found this dealer to be very polite and helpful with no pressure to make a quick buy. They said to take our time and look over the cars on their lot and pick out the ones we wanted to test drive and look over. Once we picked out 2, they said to go home and think and discuss them to make a decision then come back. We did. More

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Got a Beautiful Lincoln This was the fastest and best experience I ever had at a car dealership. I am very happy with my purchase. Mike had a broken foot and still showed me This was the fastest and best experience I ever had at a car dealership. I am very happy with my purchase. Mike had a broken foot and still showed me the car I wanted. Very Honest, Courteous, and Understanding and Helpful. Before I pick up my car they checked the car out and replaced the brakes and rotors and made sure the car was safe. It's hard to find a dealership that goes the extra mile like they do at Auto Direct Cars. Thank you to Bob , Mike, Fred and Doug. Great company Great people you won't be disappointed with them. More

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Wonderful Experience Everyone here was so friendly and helpful. They were very helpful & down to earth. They were more than willing to show me the carfax for any car that Everyone here was so friendly and helpful. They were very helpful & down to earth. They were more than willing to show me the carfax for any car that I asked for. They have been in business for many years & now I see why. There are lots of cars here for pretty good prices & low mileage. I bought a blue 2005 Mazda 3. It was a clean car. He gave me warranty for my vehicle and checked it out before I drove it off the lot. I will defidently be coming back here in the future! Wonderful business. More

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Hideous experience We drove out to Auto Direct today to see two cars. We made an appt. with the owner, Bob, who was very nice on the phone. When we got there, however, We drove out to Auto Direct today to see two cars. We made an appt. with the owner, Bob, who was very nice on the phone. When we got there, however, no one was aware of our appointment and the salesman, Mike, was incredibly rude. He didn't seem at all interested in a selling car to us. When we asked him how the tires were on one car, he kicked one and said "seems ok to me." He showed us one car that smelled so bad of cigarette smoke that we couldn't even get in. When we mentioned this he shrugged and suggested you can't expect much from used cars, even though the non-negotiable prices were not particularly low. The other car we saw had big stains on the roof. He said they would paint but was vague about when this would happen. Another guy came with us on a test drive and didn't say a word. When we mentioned that the channels on the radio didn't show up on the screen, he said he'd take a look but never did. It is hard to believe that this dealership won an award. More

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Wouldn't Go anywhere else In all of my years of car buying, my experience with Auto Direct was hands down the best I've ever had. From the start, everyone was friendly with a n In all of my years of car buying, my experience with Auto Direct was hands down the best I've ever had. From the start, everyone was friendly with a no pressure sales mentality. At no point did I feel pressured or rushed to make a decision. I purchased a car for my 19 year old son who did his homework prior to purchasing, and the price that we purchased the car for, was not only fair, but way below any other deal out there. I purchased the vehicle on a handshake and went with my gut instinct. I was far from disappointed and pleasantly surprised. Within a week of purchasing the vehicle, I had a minor incident and immediately returned with the car. I was greeted with the sincerest of apologies and informed that the issue would be addressed first thing the next business day, as this occurred on a Saturday afternoon of a holiday weekend. Sure enough, I was contacted first thing, Tuesday morning by the owner himself. Bob kept me informed and treated me with the utmost respect. When all was said and done, Bob called me a few days later, to follow up and ask how everything was and if my son was enjoying the car. I am getting ready to purchase a used car for my 16 year old son and I will not go anywhere else but Auto Direct. I had an excellent experience with everyone at the dealership, even the people that were not involved in the immediate transaction. And to this day, Bob, the owner, is someone that I not only consider a gentlemen and a man of his word, but someone that I can call a friend. To buy a preowned car anywhere else, is something that will not happen in my future. I would, and will, recommend purchasing a vehicle from Auto Direct to my friends and family and anyone else who's looking. More

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mercedes S class Was searching for a car on cars.com and trader.com. Saw a black S-class at Direct Auto and a few other dealerships. Those other delarships did not com Was searching for a car on cars.com and trader.com. Saw a black S-class at Direct Auto and a few other dealerships. Those other delarships did not compare with the staff at Direct Auto. I was very pleased when I went to Direct Auto. The sales staff was easy going and friendly and made the car buying experience the best that I have been involved with. I also received a call from the owner thanking me and wishing me all the best with the car. I've never had that done before. That to me was great. It showed me he cares about the cars that he sells. Oh, by the way, I did buy the S-class. And it is a great car. The car is in great shape. Very pleased. More

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Great Used Car Dealership! They have a wide range of cars available and a wide range of prices so I was able to find a car within my budget. I found a Toyota Corolla in great co They have a wide range of cars available and a wide range of prices so I was able to find a car within my budget. I found a Toyota Corolla in great condition and had a wonderful experience. The car was clean and had low mileage and as kept in great condition. Everyone there is helpful, laid back, and they don't pressure you at all. Prices are very fair. The other reviews saying that they treat you like family are very true. Bob made sure we knew that we could come to him if we ever need anything or any work done on the car. Definitely check them out! More

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