Michael Fair
Michael Fair at Jim Ellis Chevrolet of Atlanta

Michael Fair | Page 2

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.4
48 Reviews
4.4

48 Reviews

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48 Reviews of Michael Fair

February 06, 2025

Dealership Rating
Employee Rating

Michael was awesome. Right off from the start he greeted us and got us checked in, offered to uber us to our location right down the road, courtesy. The technician was ni More

by Clayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Feb 07, 2025

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Michael and the team were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 06, 2024

Dealership Rating
Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Dec 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 25, 2024

Dealership Rating
Employee Rating

They did a great job working with us and taking care of our needs from sales to service. We now take all of our vehicles there for service. More

by ANDY@OCONNORSMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey , Kalo Brantley

Nov 27, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much, Andy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

November 19, 2024

Dealership Rating
Employee Rating

Jim Ellis Chevrolet service department always comes through. Super polite and communicative. Highly recommend them! More

by LJSIMPSOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Nov 20, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Nov 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Dealership Rating
Employee Rating

It's Awful Very Unsatisfied With Jim Ellis Money Grab Dealership. Once The Father Passed Things Don't Seem The Same. More

by ROBIN.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Jim Ellis Chevrolet of Atlanta responded

It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 14, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Robin, we'd love to address your concerns in detail. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Nov 08, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

Nov 10, 2024

Jim Ellis Chevrolet of Atlanta responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Thank you for your time, and hopefully, we can get to the bottom of this.

October 28, 2024

Dealership Rating
Employee Rating

Professional and nice and will go out of the way to help you get your vehicle serviced. More

by davidsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Theriault, Stagmaier, Reggie

Oct 29, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you, David! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

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Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier

Oct 21, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 18, 2024

Dealership Rating
Employee Rating

Service was excellent! I was from North Carolina and had to have my Chevrolet Silverado towed in early on a Monday morning. It was engine problems and they got me in ASAP More

by michellelmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you, Michelle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

October 15, 2024

Dealership Rating
Employee Rating

The entire team provides great service and professionalism each time I had to service my vehicle. More

by rebyfj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

Oct 16, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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