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Michael Fair
Michael Fair at Jim Ellis Chevrolet of Atlanta

Michael Fair | Page 5

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.6
63 Reviews
4.6

63 Reviews

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63 Reviews of Michael Fair

September 12, 2024

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Employee Rating

I had a great experience at Jim Ellis, Very caring and communication was great. They kept us informed. More

by JBSHANNON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf

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Sep 13, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

September 11, 2024

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Employee Rating

Good job. Very straight forward service. Wait time wasn't an issue. Will visit this Dealer service center again. More

by PJMASTOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Jim Ellis Chevrolet of Atlanta responded

PJ, Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

September 05, 2024

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Employee Rating

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

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Sep 05, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

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Employee Rating

Mike is always super helpful and makes all of our service needs seamless and quick More

by JOHNDGOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 08, 2024

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Employee Rating

Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Loan Pham, Brian Baker , Jason Blanchard, Nicolas Caicedo, Retanza Grier, David Theriault

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Aug 09, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Aug 10, 2024

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2024

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Employee Rating

Something is still loose on my truck been at the shop 3 times all ready More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 30, 2024

Jim Ellis Chevrolet of Atlanta responded

We appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 457-8211 so we can work towards a resolution. We look forward to hearing from you.

May 31, 2024

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Employee Rating

Took my High Country in for service kept it 5 days still had an issue that was over looked! Paid for the new service/parts no one has called me concerning the service that has to be done. More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 05, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

Jun 05, 2024

Jim Ellis Chevrolet of Atlanta responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (770) 457-8211 when you have a chance. Thank you, and we look forward to hearing from you.

May 18, 2024

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Employee Rating

Michele's was great. I’m very happy with the process. The gentleman was very kind and More

by MINWANLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 17, 2024

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Employee Rating

I can say for Michael that I respected his honesty. He'd said my truck would be ready the week after I understood Tuesday as a matter of fact and the truck was ready Monday. I applaud that for the most More

by stricklandfredrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2024

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, Frederick, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

May 16, 2024

Dealership Rating
Employee Rating

Had take it back three times, don’t thank it’s the service person’s fault, but I thank the mechanic had to know the Engine light was on when he completed the work my opinion. when I picked up the veh More

by Follow me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Expect the Best! Service Manager Mr. David Theriault

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