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Michael Featherstone
107 Reviews
Dealership Experience
4 yrs, 8 mos
Industry Experience
12 yrs, 4 mos
107 Reviews
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107 Reviews of Michael Featherstone
December 19, 2025
We made an appointment with Erica Pollino to test drive a new NX350 for my wife and me. Erica was thorough and patient with both of us throughout the process and was very knowledgeable about the vehicle. S new NX350 for my wife and me. Erica was thorough and patient with both of us throughout the process and was very knowledgeable about the vehicle. Since we were in our initial search Erica was very helpful with our questions and understood that we would not be making a decision that day. We made the decision to buy the NX350 a couple of days later and we worked with Erica's teammate Michael Featherstone to finalize a deal. We negotiated a fair price and finalized the deal quickly and easily. The car had the windows tinted and prepped in about 1 1/2 hours and I was on the road. The whole process was quick and easy and everyone was pleasant and professional. More
by dcat1907
Verified CustomerOther Employees Tagged: Erica Pollino
November 21, 2025
Michael was very helpful from start to finish in my car leasing process. He was fast, reliable, flexible and honest. No high pressure stuff. Couldn’t have asked for better service. leasing process. He was fast, reliable, flexible and honest. No high pressure stuff. Couldn’t have asked for better service. More
by driggankline
October 09, 2025
Arriving at a good/reasonable sales price was NOT easy however the delivery experience by Michael was excellent. He took the time and truly cared to help me. I would highly recommend him to anyone trying however the delivery experience by Michael was excellent. He took the time and truly cared to help me. I would highly recommend him to anyone trying to by a Lexus. Thank you Michael. More
by cmsret
Other Employees Tagged: Mason Wroten
September 02, 2025
Northside is well managed and well presented. All the staff we encountered were courteous and helpful. All the staff we encountered were courteous and helpful. More
by KenSomers
Other Employees Tagged: Marcus Atkins
August 01, 2025
Very pleased with the entire experience at Northside. Michael Featherstone was awesome to work with. He was very professional, patient, and answered all my questions and concerns. Michael Featherstone was awesome to work with. He was very professional, patient, and answered all my questions and concerns. More
by hkeiser1
Other Employees Tagged: Mason Wroten, Hunter McRight
July 26, 2025
As always, Michael was great. But Northside made the trade in experience more challenging than necessary. But Northside made the trade in experience more challenging than necessary. More
by RMS1952
Other Employees Tagged: Marcus Atkins
April 18, 2025
Good more than acceptable actually excellent. A little too far though. But will recommend to friends A little too far though. But will recommend to friends More
by vietle281
Other Employees Tagged: Victoria DeHoyos
January 28, 2025
Great experience with NS Lexus. On a wait list for approx. 2mo for a GX550 (after being told it may be up to 6mo) and got the call. Michael Featherstone was easy to work with - no n On a wait list for approx. 2mo for a GX550 (after being told it may be up to 6mo) and got the call. Michael Featherstone was easy to work with - no nonsense, and great communication throughout the entire process. They treated me good on my trade and financing was a breeze. Will definitely be a return customer. More
by mtwilliams80
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