Michael Felton | Page 18

I went to Capital Volkswagen looking for a new car. The service was above and beyond any experience I had ever had at a car dealer. The staff was friendly, concerned for my needs, knowledgeable, and they n service was above and beyond any experience I had ever had at a car dealer. The staff was friendly, concerned for my needs, knowledgeable, and they never pressured me at any stage in the game. My salesman was Michael Felton and he was fantastic - helpful, friendly, and most importantly, he never applied pressure at any point. The sales manager even took the time to speak to me and keep me feeling wanted and entertained while numbers were being run. I decided, however, that it was best that I did not purchase a car at that time, but it had nothing to do with the dealer/service. I would recommend this dealer and salesman (Michael Felton) to anyone looking to purchase a car. The friendly, unpressurized, and helpful environment will bring me back for my next automobile purchase. Best dealer and best car shopping experience I have ever had! More

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My truck died on me and I needed a car. I figured out the range that I could spend, and I went out to seek what I was looking for. I knew what I wanted, a Passat TDI manual. After work a few days after losin range that I could spend, and I went out to seek what I was looking for. I knew what I wanted, a Passat TDI manual. After work a few days after losing my truck, I wanted to go for a test drive to see if that was the car that was really for me. When I got there I was greeted before I had even got half way to the door. My sales rep was Michael Felton. I explained to him that I was looking for a Jetta TDI manual, but that I would like to try out the Passat as well. He wasn't sure whether they had a manual in either, but "come on inside and let's see". The first car we got in was a fantastic ride. Surprisingly spacious, fuel-efficient, and fun. The second car had the same type of ride, but it just didn't feel the same...I was hooked on that first car!! It turns out that I preferred the Jetta TDI over the Passat TDI., but now I had to see if I could afford it. THIS WAS MY FIRST TIME BUYING A CAR...I have owned a few cars, but those were co-signed by my parents. This was MY car. When I found out that this vehicle was in my price range I was ecstatic, but I was very nervous about the experience. Michael made this experience a breeze. I had to go around the corner to the Mercedes/Porsche dealership to take care of my financing, but I got the joy of being taken care of by Mandy. Mandy put the icing on the cake for my buying experience. I would like to thank both Michael and Mandy and the rest of the Capital Eurocar team for making my experience a fantastic one. You can bet that I will be recommending these people!! More

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