Michael Ferrara
Michael Ferrara at Gates Toyota

Michael Ferrara

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
181 Reviews

Dealership Experience

8 yrs, 4 mos

4.8

181 Reviews

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181 Reviews of Michael Ferrara

June 11, 2026

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Employee Rating

I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de More

by SUNNBUMM0269
Service Price Transparency
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Recommend Dealer
Yes

May 29, 2026

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Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s More

by jam1910
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

May 26, 2026

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Employee Rating

Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff More

by BKROWE
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Recommend Dealer
Yes

April 02, 2026

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I’ve been a Gates Toyota customer for almost 15 years and am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendl More

by WALDOWOLFE
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

March 19, 2026

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We really appreciate your help on ours new purchase, thank you Travis and all sales persons, thanks again More

by jessefutureform
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

February 16, 2026

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Employee Rating

Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin , Bud

January 12, 2026

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I have always had great service with gates and will continue to use them in the future. More

by EVELINCA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

January 08, 2026

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. More

by elleneah57
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 27, 2025

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Employee Rating

Sounds corny, but I just always feel like I can trust the accuracy of an assessment and the quality of the work I get done here More

by PHREDERICK58
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Stephen Mackin

December 17, 2025

Dealership Rating
Employee Rating

Responsive to needs of customer and willing to work with them to get needs done More

by Joiejohnsonbolen
Service Price Transparency
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Recommend Dealer
Yes
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