Dealership Experience
8 yrs, 8 mos
189 Reviews
Write a Review189 Reviews of Michael Ferrara
September 24, 2026
I was a little frustrated with the price. He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, He told me when I called him back. He said it would be $1300 plus tax then on my I phone it said it was 16 something total and then when I got there, I think it was 1577 that was a little frustrating to me. More
Other Employees Tagged: Brian Gardner, Stephen Mackin
September 20, 2026
We have always had excellent service every time we have visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! visited the service center with our Rav4 also purchased at Gates. I highly recommend Gates dealership and service center! More
Other Employees Tagged: Brian Gardner, Stephen Mackin
September 04, 2026
The service on my vehicle was wonderful and done in a timely manner. Brian is respectful, kind and efficient. timely manner. Brian is respectful, kind and efficient. More
Other Employees Tagged: Trent Jackson, Brian Gardner, Stephen Mackin
August 29, 2026
We always had friendly, timely, and competent service when we have our car serviced at this dealership when we have our car serviced at this dealership More
Other Employees Tagged: Brian Gardner, Stephen Mackin
August 24, 2026
Hannah and the rest of the team helped me so efficiently! Customer service still exist! Customer service still exist! More
Other Employees Tagged: Brien Winston, Marcus Turner, Brian Gardner, Stephen Mackin, Aaron White, Miguel Alvarez , Hannah
August 11, 2026
Good and fast and not a long waiting time it was convenient to have come to gates Toyota convenient to have come to gates Toyota More
Other Employees Tagged: Brian Gardner, Stephen Mackin
July 10, 2026
Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante. More
Other Employees Tagged: Ryan Burdue, Marcus Turner, Brian Gardner, Stephen Mackin
July 08, 2026
I always appreciate the free transportation service. The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was ac The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was accelerate, let off, accelerate, let off. It was constant! I had to ask him to use the cruise control because it was so bad. Great guy, safe driver, but his driving with the acceleration. I just suspect i'm not the only customer who is feeling like this. More
June 11, 2026
I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service department. P.S. this is my 4th Toyota More
Other Employees Tagged: Brien Winston, Steve Miller, Brian Gardner, Stephen Mackin
May 29, 2026
Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for something missed or done incorrectly. More
Other Employees Tagged: Brian Gardner, Stephen Mackin

