Michael Ferrara

Bien en general, el servicio al cliente ha disminuido su calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un té calidad en el último año. Cuando llevé mi coche por un sonido en la dirección me dijeron que estaba todo bien. Tuve que ir tres veces hasta que un técnico me atendiera y me explicara qué era lo que pasaba, realmente muy decepcionante. More

by j3santoscoy Verified Customer Verified Customer

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I always appreciate the free transportation service. The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was ac The driver was friendly. My only observation is his driving of the shuttle van. He drove "like he stole it" if you get my meaning. Then it was accelerate, let off, accelerate, let off. It was constant! I had to ask him to use the cruise control because it was so bad. Great guy, safe driver, but his driving with the acceleration. I just suspect i'm not the only customer who is feeling like this. More

by marcread4 Verified Customer Verified Customer

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I have been a Gates Toyota customer since moving to the area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service de area over 10 years ago. I love Toyota and all the employees at Gates have been amazing. From customer service, to salesmen, managers and service department. P.S. this is my 4th Toyota More

by SUNNBUMM0269 Verified Customer Verified Customer

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Excellent service department. Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for s Everyone is courteous, informed and clear. The staff is responsive and helpful. My car is always repaired correctly. I have never had to return for something missed or done incorrectly. More

by jam1910 Verified Customer Verified Customer

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Every time i come fir either just questions or oil change or service i always get friendly and knowledgeable staff or service i always get friendly and knowledgeable staff More

by BKROWE Verified Customer Verified Customer

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I’ve been a Gates Toyota customer for almost 15 years and am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendl am pleased to provide a strong recommendation based on my interactions with their salespeople and their service department. Everyone has been friendly, courteous, listened to my questions and always provided clear answers. I’m on my second Prius and these have been excellent cars at fair prices. More

by WALDOWOLFE Verified Customer Verified Customer

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We really appreciate your help on ours new purchase, thank you Travis and all sales persons, thanks again thank you Travis and all sales persons, thanks again More

by jessefutureform Verified Customer Verified Customer

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Great waiting area and and updates on waiting time. I checked in with Bud who is terrific. Thankyou. I checked in with Bud who is terrific. Thankyou. More

by LOCKWOOD.1 Verified Customer Verified Customer

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I have always had great service with gates and will continue to use them in the future. continue to use them in the future. More

by EVELINCA Verified Customer Verified Customer

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Service desk people are always pleasant informative. Service does an excellent job. Explains all to you. Service does an excellent job. Explains all to you. More

by elleneah57 Verified Customer Verified Customer

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