Michael Frith | Page 5

Have had my Sorento for 5 years. Service department always provides good and friendly service!!! Service department always provides good and friendly service!!! More

by FALLFRESHPRINTING Verified Customer Verified Customer

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The oil change was done quickly and correctly. I'm happy that I've gotten the lifetime free oil changes from Deland Kia I'm happy that I've gotten the lifetime free oil changes from Deland Kia More

by dominic9 Verified Customer Verified Customer

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This dealership is very efficient and cares about his customers and I would recommend them to anyone customers and I would recommend them to anyone More

by cidsrecovery2018 Verified Customer Verified Customer

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The best I love it great people,,fast service good cars,,great management, and good popcorn cars,,great management, and good popcorn More

by ALISHAORLANDOCASTRO Verified Customer Verified Customer

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Best service I’ve had buying a car so far. Mike “Gunp” was amazing . Helped me with everything. Walked out with a brand new 2023 Kia seltos ! He did awesome. I’m loving the car as well . Will Mike “Gunp” was amazing . Helped me with everything. Walked out with a brand new 2023 Kia seltos ! He did awesome. I’m loving the car as well . Will definitely recommend to future buyers. More

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This is my 3rd car from DeLand Kia, Daniel was our salesman and he was awesome! Let me know when my car was arriving (in transit) and then made the whole deal easy. Took longer for them to prep the ca salesman and he was awesome! Let me know when my car was arriving (in transit) and then made the whole deal easy. Took longer for them to prep the car for us than to actually buy the car and do the paperwork. Michael helped us set up the Bluetooth in my new car(im not that tech savy!)Always have great service here,they even do my husband's oil changes on his ram truck. Very happy and would definitely recommend deland kia to anybody wanting a great car and an easy buying process. More

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Good Morning,I purchased a Kia Soul on 12/14/2020. Good Morning, I purchased a Kia Soul on 12/14/2020. Michael Frith (called Gump) Customer Service & Sales Representative who provided excellent prof Good Morning, I purchased a Kia Soul on 12/14/2020. Michael Frith (called Gump) Customer Service & Sales Representative who provided excellent professional 👏 service. Very empathetic and understanding. I will definitely refer to him future Family and Friends. Thank you Mike (Gump). Carmen More

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This dealership only cares about you until they get your money. Once you purchase your vehicle, they do not care about your satisfaction. There is a reason they have a long warranty, you will need it and money. Once you purchase your vehicle, they do not care about your satisfaction. There is a reason they have a long warranty, you will need it and don't expect the service department to address your concerns or deal with you in a professional manner. They are dishonest all the way from their sales department to their service department. Save your money and go elsewhere! More

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This is not the place to buy! I had been negotiating for a few days with a “sales manager” (and I use the term loosely) for a few days named John Carlin and also another master of deception named Manny. a few days with a “sales manager” (and I use the term loosely) for a few days named John Carlin and also another master of deception named Manny. Finally on the last day of the month 9/30/2020 we struck a deal on a 2020 Kia Sorento in white. I asked about an incentive that my original salesman named Mike had emailed me. John then told me he would ask and call me back in 5 minutes. Well 5 minutes turned into hours. I figured ok…last day of the month they are busy and would call me back the next day. That never happened. What happened was they sold the car out from under me to a “higher bidder”. This group of so called “professionals” didn’t even have the common courtesy to call me. It’s obvious money is first at this place and customers a VERY distant second! I called corporate in California who were useless. They would not even tell me who the regional manager was. To me that was a vote condoning this nonsense. When corporate didn’t help one iota I figured god forbid I have any issues with the car I’m screwed! After being a long time Kia customer having bought or leased 6 cars this soured me on the brand. I will no longer EVER buy another KIA product. This is 2020 and it just proves the shams, deceptions and lies are still going on and Deland Kia is in the forefront. P.S. I bought a beautiful 2019 Dodge Grand Caravan with only 115 miles…bye KIA! P.P.S My wife recently turned in her Sorento lease and bought the Dodge instead. When you return a lease there is a $400 fee if you don’t buy or lease. Two months later a letter came in the mail charging her a total of $2000! Nothing was wrong with the vehicle but they padded the lease return an additional $1600. Please don’t buy Kia from anyone! More

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