Michael Giusto
Michael Giusto at Biggers Mitsubishi

Michael Giusto

Service Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
363 Reviews
4.8

363 Reviews

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363 Reviews of Michael Giusto

September 06, 2025

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Employee Rating

The Service Department employees are top notch, I am so grateful to have such a professional facilty to have my Mitsuibitshi worked on. More

by PAMCOOPER42
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: And new trainee, I would have never known he was unless I was told that

August 28, 2025

Dealership Rating
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All of my service needs are taken care of here . We have 2 outlanders , both purchased here. Great team !!! Everyone goes above and beyond More

by AMFCATS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

August 27, 2025

Dealership Rating
Employee Rating

This is a 5 Star service center! !! They are always willing to help in a very professional and prompt manner. More

by thisgirl01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

August 24, 2025

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Employee Rating

It’s the worst experience yet! !! Technican tried to have me do inspections and numerous staf before hi even start working on the car!!! I make appointment for oil change only knowi More

by ZAGRAD1976
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

August 12, 2025

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I stop for a noisy exhaust system and then t was repaired pretty fast and efficiently. More

by ROD60
Service Price Transparency
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Recommend Dealer
Yes

August 10, 2025

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I always have a great experience at Biggers Mitsubishi! The customer service is superb. Thank you. More

by VSETTIPANI
Service Price Transparency
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Recommend Dealer
Yes

August 09, 2025

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Mike and Jose were of great help! They explained everything properly and were very kind! Give them a raise! Lol More

by ALFINKOSHY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

August 09, 2025

Dealership Rating
Employee Rating

This team is awesome , every time ! I will always do my car business here , as long as I’m driving . More

by AMFCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez , Car Porter , did not get his name

August 08, 2025

Dealership Rating
Employee Rating

My transmission died in my 9 year old Outlander. I had purchased the lifetime bumper to bumper warranty, and this is the first time I had to use it. With warranties I always get nervous the provid More

by jakelindquist87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

They can't solve a problem that has to do with the vehicle's manufacturing warranty for more than a month and I don't know if they will solve it. More

by JROJO78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Perez

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