Michael Giusto | Page 2

Biggers Mitsubishi responded

We appreciate your feedback and your long time service history with us. I am contacting our service director Rogers about your experience. Please expect a call from Roger or Ali (operations director) in the coming days. Thank you again.

Biggers Mitsubishi responded

Thank you for the positive review.

Biggers Mitsubishi responded

We’re happy to hear that you found our team friendly and thorough during your visit. Providing attentive service and making sure every detail is taken care of is very important to us. We also appreciate the special mention for Michael, our Service Director, along with Juan. We’ll be sure to share your kind words with them—they’ll be glad to know their efforts made a positive impression. Thank you for choosing Biggers Mitsubishi for your service needs. We truly appreciate your support and look forward to seeing you again on your next visit! 🚗🔧

Biggers Mitsubishi responded

We’re glad to hear that you had a great customer service experience and that our team provided a thorough explanation of the services your vehicle needed. Making sure our customers feel informed and confident about the work being done is very important to us. We also appreciate you recognizing Michael Giusto for keeping you updated and providing detailed information about the services completed. We’ll be sure to share your feedback with him. Thank you for choosing Biggers Mitsubishi for your service needs. We look forward to helping you again at your next visit! 🚗🔧

Biggers Mitsubishi responded

We’re so glad to hear that you had a great service experience and that our team continues to earn your trust. Knowing you feel confident in the people working on your vehicle means a lot to us. We appreciate the special shoutout to Mike as your go-to person, and to Jose as well. Our team always aims to make visits smooth and efficient, and we’re happy to hear they’re getting you in and out while still providing the quality service you deserve. Thank you for choosing Biggers Mitsubishi and for your continued support. We look forward to seeing you again at your next service visit! 🚗🔧

Biggers Mitsubishi responded

Hi Maribel, Thank you so much for your thoughtful review and for trusting Biggers Mitsubishi with your vehicle. We truly appreciate you recognizing our commitment to keeping you and your grandkids safe—that means everything to our team. We also appreciate you pointing out the missed oil change sticker. That’s an important detail, and we apologize for the oversight. Thank you for bringing it back to our attention so we could correct it. Regarding your brake recall visit, we’re sorry the service took longer than the estimated hour and disrupted your plans. We understand how valuable your time is, and we should have communicated any delay more clearly. Your feedback helps us improve our scheduling accuracy and communication moving forward. It’s wonderful to hear that, overall, your experience was excellent and that you would recommend us. We’ll be sure to share your kind words with Michael, Jose, Jeff, Juan, Kurt, and the entire service team. Thank you again for your continued trust—we look forward to taking care of you and your Mitsubishi in the future.

Biggers Mitsubishi responded

Thank you so much for your great review! We’re glad to hear your service visit at Biggers Mitsubishi was efficient and easy—that’s exactly the experience we strive to provide. It’s also wonderful to know you enjoyed our clean waiting area and refreshments while you were here. We believe those little details can make a big difference in your overall visit. We truly appreciate you trusting Michael and our service team with your Mitsubishi, and thank you for recommending us! We look forward to seeing you again next time you’re in. 😊

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

Biggers Mitsubishi responded

Thank you so much for your wonderful review! We're delighted to hear that your visit went smoothly and stayed right on schedule. It's great to know that Michael, Jose, and the rest of our team made a positive impression with their friendly and knowledgeable service. We're especially glad you appreciated the thorough inspection—we always aim to provide detailed, attentive care. We truly value your feedback and look forward to welcoming you back to Biggers Mitsubishi in the future!

Biggers Mitsubishi responded

Thank you so much for your loyalty to Mitsubishi and for trusting the Biggers Mitsubishi team over the years. We’re thrilled to hear that your experience upgrading to the Outlander was a great one. Darien and Jim will be so happy to know their knowledge, professionalism, and friendly approach made the process smooth and comfortable for you. We truly appreciate your kind words and your “11 out of 10” rating — that means a lot to us. We look forward to continuing to take great care of you and your vehicle for many years to come! Thank you again for being part of the Biggers Mitsubishi family.