Michael Gleydura | Page 23
Master Certified Sales Manager
Metro Lexus
13600 Brookpark Rd
Cleveland, OH 44135
With over 20 years in the high end sale and service business, I regard relationships as the best way to establish my business portfolio. Omotenashi is the Japanese spirit of hospitality that anticipates and fulfils people’s needs. The influence of omotenashi can be seen in every aspect of our business. From the beginning, we were determined to treat customers better than any other car company. Lexus dealers always treat customers as they would a guest in their own home – going to any lengths to solve their problems, mechanical or not.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
Lexus Certified
238 Reviews
Write a Review238 Reviews of Michael Gleydura
April 28, 2018
New Lexus ES 350 James nerve very helpful the whole dealership is very friendly and always recommend other people to buy a car either the ES 350 is a beautiful car I James nerve very helpful the whole dealership is very friendly and always recommend other people to buy a car either the ES 350 is a beautiful car I definitely would buy another Lexus More
Other Employees Tagged: Corina Cordero, James Neff
April 10, 2018
Great! Brian was not only very helpful and knowledgeable but also followed up on any outstanding items we may have mentioned in passing. He wants the best fo Brian was not only very helpful and knowledgeable but also followed up on any outstanding items we may have mentioned in passing. He wants the best for his customers and knows his knowledge is one of the best ways to provide this to them. More
Other Employees Tagged: Brian Reynolds
March 14, 2018
An exceptional sales experience into the lap of Luxury My wife and I bought our first Luxury car when we purchased a Lexus GX460 from Metro Lexus with the assistance of Terry Ramey. The process was efficie My wife and I bought our first Luxury car when we purchased a Lexus GX460 from Metro Lexus with the assistance of Terry Ramey. The process was efficient and hospitable. We Love our new Luxury VehicLe and will be back for another When the time is right. Notice aLL the L’s are capitaLized as we ceLebrate being part of the Lexus famiLy. More
Other Employees Tagged: Terry Ramey, Jeff Sustersic, David Weaver
January 26, 2018
Incredible Experience! The entire experience was awesome! Karen and Michael worked hard and found me exactly what I wanted & I am thrilled!!! The folks at Metro treat you The entire experience was awesome! Karen and Michael worked hard and found me exactly what I wanted & I am thrilled!!! The folks at Metro treat you like family and there’s never any pressure or “hounding.” Karen was a pleasure to work with and Michael kept his word. 😉. Denae made the paperwork process fun, and Cordis was awesome in service! I had purchased at Metro 8 years ago and it was because of the product and folks at Metro that I returned! Thanks for the incredible treatment and service!!!! More
Other Employees Tagged: Denae Jones, Karen Mason, Cordis Bunch
November 02, 2017
Very good experience My experience with Metro Lexus was very good. All staff including sales, management and finance went out of their way with my customer service. All My experience with Metro Lexus was very good. All staff including sales, management and finance went out of their way with my customer service. All correspondence was answered promptly and professionally. More
Other Employees Tagged: David Weaver, Abed Darwish
October 19, 2017
Classy and personal Both Bosco and Desiree went above and beyond to make the sale complete and comfortable. All of the details were worked out smoothly and the deal was s Both Bosco and Desiree went above and beyond to make the sale complete and comfortable. All of the details were worked out smoothly and the deal was solid for us all. I highly suggest working with this group, particularly Bosco and Desiree. A+ More
Other Employees Tagged: David Weaver , Bosko Golubovic, Desiree Payne
October 16, 2017
Best dealership experience I ever had I bought a IS F sport 2017 about a week and and half ago. Everyone I dealt with at the Metro Lexus dealership was more than pleasant to deal with. My I bought a IS F sport 2017 about a week and and half ago. Everyone I dealt with at the Metro Lexus dealership was more than pleasant to deal with. My first sales rep I met and worked with day one was James Neff. He was extremely detailed and thorough. Unfortunately, he wasn't there when I went back to do a test drive. I however, was fortunate to have a second fabulous sales rep. That rep was Karen Mason. She had excellent communication skills, enthusiasm, great organization skills and was a good listener. She not only was my sales contact, but we were able to become friends. Her boss Micheal Gleydura was also very friendly yet professional. He was very kind during the process knowing that I spent a lot of time there and researching what car I wanted he made sure he did his best to throw in a little extras show appreciation. Overall, I really would recommend this dealership and the staff is worked with to anyone. One more person I wanted to recognize was Denae Jonss she handled my lease agreement and financial part. She was on top of her game and very friendly as well. Great job Metro Lexus! More
Other Employees Tagged: Denae Jones, Karen Mason, James Neff
October 10, 2017
New vehicle for my wife I wanted to purchase a new vehicle for my wife on her birthday. I started by contacting Metro Lexus a couple days before via online inquiry and Desire I wanted to purchase a new vehicle for my wife on her birthday. I started by contacting Metro Lexus a couple days before via online inquiry and Desiree responded within minutes. She matched me with a couple of vehicle ideas and financing options. That same day I visited the dealership, where the whole staff knew what my plans were. It felt good to know they cared about my needs as a customer. My salesman was Victor, who was a very professional and genuine young man. Victor never tried to pressure me into buying anything, instead he spent most of his time listening and asking very specific questions. Throughout my time at the dealership, staff members came over and introduced themselves to me. On the day of the reveal, I was literally greeted by the whole staff eagerly awaiting my wife's arrival. Prior to her arrival, the staff placed my wife's new vehicle in a showroom covered by a sheet with a huge bow. My wife couldn't believe her eyes when the staff sang happy birthday and pulled off the sheet to reveal her new vehicle. The Metro Lexus staff was absolutely awesome from beginning to end and they have earned a customer for life. More
Other Employees Tagged: Denae Jones, Victor Klimchuk, Desiree Payne
October 06, 2017
"All In" at Metro Lexus! What can I say? Who doesn't love a Lexus? But truly the team at Metro Lexus went "All In" to make my shopping and buying experience exceptional! A s What can I say? Who doesn't love a Lexus? But truly the team at Metro Lexus went "All In" to make my shopping and buying experience exceptional! A shout out to "Bosko" my salesman for a very professional presentation and a no pressure sales model. Best Birthday my wife ever had! More
Other Employees Tagged: David Weaver , Bosko Golubovic
October 04, 2017
Second to none! When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than accommodating and helpful from beginning to end of the entire process. Exceptional service and an overall A+ experience. Take it from someone that has purchased over 30 vehicles in the last 40 years! P.S. Dave in finance was a hoot! More
Other Employees Tagged: David Weaver , Victor Klimchuk, Desiree Payne