Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
61 Reviews
4.7

61 Reviews

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61 Reviews of Michael Gomez

April 23, 2024

Dealership Rating
Employee Rating

Great dealership. Always able to get service quickly and not booked out weeks or months like other dealerships. Great customer service. More

by bskbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

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Employee Rating

Friendly and clean. 7k service was smooth. Reported another issue that was not properly documented/communicated with tech leaving the issue unresolved. During pick More

by goodfamilyoh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Knapp

Apr 22, 2024

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 09, 2024

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Rapid service, well done and a very kind staff. The prices might have been a little bit lower in my opinion. But, apart from that everything was perfect. Congratulations. More

by allancav98
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

Carlisle Cadillac Buick GMC responded

Allan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2024

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Brought my vehicle in for service and my oil change was done in a timely manner. Thank you. More

by Sierralover
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Michael Krupski

Apr 08, 2024

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

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Had a good experience with Mike at check in, but after checking my bill I noticed they rotated my tires - which I did not need or request. More

by k.calaman
Workmanship
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Recommend Dealer
Yes
Apr 07, 2024

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 01, 2024

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Employee Rating

Very friendly, courteous and accommodating. They followed up by tracking the replacement part and calling as soon as it arrived to get us scheduled for the repair. I would recommend them to any More

by RICKY.FRANKLIN1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nolan Sheely

Apr 02, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, Ricky, and for taking the time to leave us this wonderful feedback!

March 31, 2024

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Employee Rating

Great service. Small town feel which is appreciated. My next vehicle will be from Carlisle More

by JDWOLFERT
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2024

Carlisle Cadillac Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carlisle Cadillac Buick GMC, we look forward to having you as a valued customer for many years to come!

March 30, 2024

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Employee Rating

I dropped my truck off for service they were quick and responsive and addressed the issue immediately gave me a great experience I highly recommend Mike Gomez!!! More

by adrury04
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

March 28, 2024

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Employee Rating

Fast professional service convenient location expert and knowledgeable I would recommend this quality GM garage over some of the questionable ones scattered amongst Carlisle More

by erin87james
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 29, 2024

Carlisle Cadillac Buick GMC responded

Thanks for sharing your thoughts about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

March 19, 2024

Dealership Rating
Employee Rating

Yall are great. Yall always take care of me. Only positive vibes over here. - your favorite girl detailer 🤪 More

by shianneeckbold17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, John Brady, Will Allen , Nolan Sheely

Mar 20, 2024

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

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