Will Allen
Will Allen at Carlisle Cadillac Buick GMC
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Will Allen

Finance Manager

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Will Allen

April 23, 2024

Dealership Rating
Employee Rating

Mike was very helpful and knew alot about the car. That made the process very easy. More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Shearer , Except for Mike I forget their names...........sorry !

Apr 24, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, Wayne, and for taking the time to leave us this wonderful feedback!

April 18, 2024

Dealership Rating
Employee Rating

I just bought a new car from Aiden Drury who was extremely knowledgeable and patient explaining new features to someone replacing a 25-year-old car. More

by myoung19
Recommend Dealer
Yes

Other Employees Tagged: Aiden Drury

Apr 19, 2024

Carlisle Cadillac Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Aiden was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Carlisle Cadillac Buick GMC Team

April 09, 2024

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Employee Rating

Rapid service, well done and a very kind staff. The prices might have been a little bit lower in my opinion. But, apart from that everything was perfect. Congratulations. More

by allancav98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Carlisle Cadillac Buick GMC responded

Allan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 06, 2024

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Employee Rating

I have been associated. with this dealership since 1985 when they were known as Graham Cadillac. Carlisle Cadillac is still the same customer service as back then. More

by herbheisey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Aiden Drury

Apr 07, 2024

Carlisle Cadillac Buick GMC responded

Hi Herb: Thank you so much for choosing Carlisle Cadillac Buick GMC! Please let us know if we can be of any more assistance!

March 30, 2024

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Employee Rating

Dirk and Will were absolute gems! The service department also facilitated a spur-of-the-moment request without hesitation. The whole process was perfect, and I am so happy with the More

by JOLEENMARTIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Krupski, Dirk Bauer

Mar 30, 2024

Carlisle Cadillac Buick GMC responded

Thanks for your feedback on your recent visit to Carlisle Cadillac Buick GMC. It's great to hear that Dirk and Will were able to assist you and that you had such a positive experience.

March 30, 2024

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Employee Rating

I dropped my truck off for service they were quick and responsive and addressed the issue immediately gave me a great experience I highly recommend Mike Gomez!!! More

by adrury04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2024

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

March 22, 2024

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Employee Rating

Excellent experience buying my truck here. They gave me a fair trade in and didn’t play any games with the price of my new vehicle My salesman Donovan Kerns Jr. was very knowledgeable about my More

by Snowgoose75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donavan Kerns Jr

Mar 23, 2024

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words for Donavan and for choosing Carlisle Cadillac Buick GMC! Congratulations on your new vehicle! Please let us know if we can be of any more assistance!

March 19, 2024

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Employee Rating

Yall are great. Yall always take care of me. Only positive vibes over here. - your favorite girl detailer 🤪 More

by shianneeckbold17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman, Michael Gomez, John Brady , Nolan Sheely

Mar 20, 2024

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

March 07, 2024

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Employee Rating

Once car was purchased, found out the key fob was defective, they did not make it right. Within 50 miles of driving check engine light came on. Wiper were cracked and broken as well. I will never vis More

by paul.landers
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Aiden Drury

Mar 08, 2024

Carlisle Cadillac Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 08, 2024

paul.landers responded

Paul.landers@live.com Phone 7604601206 I was already told to contact Fiat and a new key fob, so that is what we did to use the car. Driving back from Fiat the check engine light came on right at about the 50 mile range. Odd, when you clear obd2 codes it resets at 50 miles…. This leave me to believe that something was wrong when sold. Used the windshield wipers when it started to rain on the way home from Fiat and they were already coming apart. Had to replace those.

March 01, 2024

Dealership Rating
Employee Rating

Took forever for the pay off trade. Laszlo was great, from the start. He had the car up and ready for me before I came to the dealership! Will Allen isn’t all that great. While he is ve More

by Amiracano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2024

Carlisle Cadillac Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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