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Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez | Page 4

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Michael Gomez

November 21, 2023

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Employee Rating

Nolan was great. Kept me informed and responded quickly to any questions that I had. More

by douglask
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Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Nolan Sheely, Charles Vanasdalan

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Nov 22, 2023

Carlisle Cadillac Buick GMC responded

Thank you so much for your review, Doug. We truly appreciate your business here at Carlisle Cadillac Buick GMC. Please don't hesitate to reach out if you need anything else.

Nov 22, 2023

Carlisle Cadillac Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Nolan. Please let us know if we can ever help you in the future. Sincerely, The Carlisle Cadillac Buick GMC Team

November 01, 2023

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Did what was asked and got in and out in a timely manner, thank you. More

by deano1212
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Yes
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Nov 02, 2023

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

October 23, 2023

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Service was good, everyone was friendly. ...wait time was normal. Don't really know who serviced the car. More

by IH54
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Recommend Dealer
Yes
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Oct 24, 2023

Carlisle Cadillac Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 09, 2023

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My visit with Carlisle Cadillac dealership was courteous kind and professional. Good maintenance support since I bought this truck 10 years ago. I appreciate it. More

by tapsvnv
Workmanship
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Recommend Dealer
Yes
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Oct 09, 2023

Carlisle Cadillac Buick GMC responded

Thank you! Michael and appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

October 04, 2023

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Fixed a problem with the tires at no cost to me when it was pointed out to them shortly after purchase More

by japollock7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Nolan Sheely, Charles Vanasdalan

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Oct 05, 2023

Carlisle Cadillac Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

September 25, 2023

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Very quick service! They had my vehicle finished the day after it had been towed in. More

by dmyers08
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Recommend Dealer
Yes
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Sep 26, 2023

Carlisle Cadillac Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Carlisle Cadillac Buick GMC.

September 13, 2023

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Great just needs snacks and water in customer lobby. Service was great and fast . Would recommend More

by ms.adrienne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nolan Sheely, Charles Vanasdalan

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Sep 13, 2023

Carlisle Cadillac Buick GMC responded

Ms. Adrienne, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

August 28, 2023

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Old truck and they were awesome as always. Little bit expensive but the job they do is worth it More

by q.t.pie657
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nolan Sheely, Charles Vanasdalan

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Aug 29, 2023

Carlisle Cadillac Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Carlisle Cadillac Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

August 15, 2023

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I've been taking my vehicles to this dealership the past 2 years or so and they do a fantastic job. Great customer service!! More

by a.smith55544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Drury, Nolan Sheely

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Aug 15, 2023

Carlisle Cadillac Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Carlisle Cadillac Buick GMC.

August 14, 2023

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Employee Rating

Check engine light was on & tire pressure would not stay in my front passenger tire. Not sure who the guy was as I was not introduced, then I was told they couldn’t get to it until the next day. When I ask More

by asteachr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nolan Sheely, Charles Vanasdalan, Not sure who I worked w/because nobody introduces themselves!

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Aug 16, 2023

Carlisle Cadillac Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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