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Michael Gomez
Michael Gomez at Carlisle Cadillac Buick GMC
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Michael Gomez | Page 6

Service Advisor

Carlisle Cadillac Buick GMC

1402 Holly Pike
Carlisle, PA 17015

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4.7
68 Reviews
4.7

68 Reviews

Write a Review

68 Reviews of Michael Gomez

January 20, 2023

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Employee Rating

All was great and we thank you for that. Just to let you know we love our cars we got new from you. Thank you so much for being so good at all you do. More

by Fred H. P.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Jan 22, 2023

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Fred, and we look forward to working with you again.

January 11, 2023

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new to the dealer was great i would recommend them to everyone and it was nice to see they ladies in sales More

by smejohnson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Drury, Nolan Sheely

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Jan 12, 2023

Carlisle Cadillac Buick GMC responded

Thanks for sharing about your experience with Carlisle Cadillac Buick GMC. We appreciate your business and hope to see you again soon!

January 09, 2023

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Very poor customer waiting area and always disappointed at not having complimentary car wash following service. Otherwise all was fine. More

by wjones11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Cornman , Michael Drury, Charles Vanasdalan, Tyler Carroll

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Jan 10, 2023

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2022

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Everything Was very good I’m very happy. they had very good mechanic and good service More

by machadojuan35
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Recommend Dealer
Yes
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Dec 27, 2022

Carlisle Cadillac Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Carlisle Cadillac Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2022

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I was able to get a service appointment very quickly. The service was fast and the service manager was very nice to work with. This dealership will be my future service provider! More

by randysteffen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Dec 26, 2022

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2022

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Easy appointment. Courteous reception and fast service. Waiting was minimum. Refreshment of water was nice touch. Over all, satisfied experience. More

by ilsun_beall
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Vanasdalan

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Dec 20, 2022

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 12, 2022

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The state inspection was completed as scheduled. Everyone I interacted with was very knowledgeable and professional. I would recommend Carlisle Cadillac Buick GMC to friends and relatives. More

by loretta.maddox
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Recommend Dealer
Yes
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Dec 13, 2022

Carlisle Cadillac Buick GMC responded

Thank you for choosing Carlisle Cadillac Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 12, 2022

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Service advisor was nice and helpful. Work being done was completed in a timely manner. More

by mzdessert54
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Recommend Dealer
Yes
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Dec 13, 2022

Carlisle Cadillac Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2022

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Employee Rating

Excellent sales department. Very poor service desk. With an appoinment I waited over 100 minutes for an oil change. More

by waynehenderson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Vanasdalan

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Dec 15, 2022

Carlisle Cadillac Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, Wayne, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 01, 2022

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Employee Rating

need to explain more and be happy nothing explained just you passed when review bill on my own found that i would be needing repaires in the future would be nice to know this and the prices so one can More

by memaw332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Vanasdalan

Helpful
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Dec 04, 2022

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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