Michael Grace | Page 17

No Pressure, just a Great Experience They just moved into their new location when I leased a car from them. Michael (our sales person) did a great job of explaining the models and all th They just moved into their new location when I leased a car from them. Michael (our sales person) did a great job of explaining the models and all the options. Derek, the manager, came over to welcome us, another welcoming sign. We were looking at several different brands (Audi and Lexus) but considering the price, the value, the people and the dealership we went with Volvo and glad we did. More

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A great experience from first contact to final signature My salesman, Michael Grace, was a consummate professional. He was helpful, knowledgeable and forthright about the car I was interested in and assistin My salesman, Michael Grace, was a consummate professional. He was helpful, knowledgeable and forthright about the car I was interested in and assisting me as I exited my lease from my current auto. There was no pressure, only helpful and informative interactions about my interest in the car I came to see. I found his professionalism and friendliness was emblematic of everyone I encountered during my interaction at Crown Volvo Cars. It is not common in my experience to receive this kind of service anymore when purchasing an automobile. I am grateful for his help and also that of Fred Woods in finance. I wholeheartedly recommend Michael, Fred and the Crown dealerships based on my personal experience. I'll end my review by noting that their pricing is the most aggressively low prices of any dealership I've encountered in the area, with none of the games playing. Kudos! More

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Great Experience We landed at Crown Volvo by chance, hoping to test drive an XC90. We were lucky enough to run into Michael Grace as a sales person. He was knowledge We landed at Crown Volvo by chance, hoping to test drive an XC90. We were lucky enough to run into Michael Grace as a sales person. He was knowledgeable, low key, and interested in what we really wanted. We test drove widely and decided on the XC90. The entire process was rapid, smooth, and painless. We arrived at a fair price quickly and easily and were not badgered to purchase the after market gear and extended warranties that we indicated we were not interested in. I would highly recommend Michael Grace. More

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I just visited Crown Volvo and Michael Grace was my Sales Consultant. Michael has so much knowledge about Volvos!! He truly made my mom and I so comfortable and we learned so much from him. Heather Consultant. Michael has so much knowledge about Volvos!! He truly made my mom and I so comfortable and we learned so much from him. Heather More

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PROFESSIONALISM AT ITS BEST It is refreshing to walk into a car dealership and not feel harassed. Throughout the transaction Michael Grace was fair, pleasant, more than accommod It is refreshing to walk into a car dealership and not feel harassed. Throughout the transaction Michael Grace was fair, pleasant, more than accommodating and professional. He has remained helpful after the sale demonstrating that he truly understands "high end" customer service. Michael has been a joy to work with. (His surname defines who he truly is). I would not hesitate to refer him to any one of my friends or acquaintances! More

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Amazing service Usually buying a car is a hassle for numerous reasons. My wife and I were searching for a Volvo xc40. The dealership in Sarasota gave us a sour taste. Usually buying a car is a hassle for numerous reasons. My wife and I were searching for a Volvo xc40. The dealership in Sarasota gave us a sour taste. My wife called this dealership and spoke to salesperson Michael. She gave him her info and mentioned two cars we where interested in. He sent her over proposals so we could see real pricing in case we didn’t want to drive the 45 minutes to go up there. He was so friendly and easy going over the phone. We said we would be down there to check them out the same day. He had the card ready for us to check out. He gave us all the time in the world to look at them,compare them side by side. He had great information about the vehicles and was so easy to work with. This was truly the best car buying experience my wife and I have ever had. He was so pleasant ,the rest of the staff was amazing including financing. Everything was a smooth process and not stressful at all which is always important. I highly recommend going to this dealership if you are in the market for a Volvo or if they have a used car. Derrick in finance was also a pleasure to work with and we never had a finance experience be so easy and no pressure to purchase extra add ons. Everyone was truly great to work with. My wife and I will definitely get our next car from them More

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Best Car-Buying Experience by Far! Michael was an absolute pleasure to work with from the very beginning! He is extremely knowledgeable and made the entire car-buying experience easy an Michael was an absolute pleasure to work with from the very beginning! He is extremely knowledgeable and made the entire car-buying experience easy and hassle free. My husband and I were in the market for a larger car for our growing family and Michael made fantastic recommendations and guided us along the way with zero-pressure. We visited the dealership on our due date and the entire team was so kind, helpful and accommodating. We are extremely happy with our XC40 and excited to join the Volvo family. We will be recommending Michael and the Crown Volvo team to all of our friends and family! He’s simply the best! More

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Knowledgeable and Informed Engagement Michael Grace knows his tradecraft. Knew all the features and benefits of each vehicle I test drove. No pressure. Explained the Volvo certification pr Michael Grace knows his tradecraft. Knew all the features and benefits of each vehicle I test drove. No pressure. Explained the Volvo certification process for pre-owned vehicles. He personally introduced me to the service folks at Crown Volvo. Michael let me sleep on my purchase decision. He was very communicative via e-mail, but not pushy. I recommend Crown Volvo and Michael Grace. Volvo is a highly rated luxury brand. I understand fundamentally that buying and selling is transactional. However Michael grasps that to truly succeed moving product requires relationship building. More

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Wonderful, no pressure, thoroughly professional experience working with Michael Grace! He helped me find a great car and facilitated a decent trade of my old car. I look forward to enjoying my XC60 experience working with Michael Grace! He helped me find a great car and facilitated a decent trade of my old car. I look forward to enjoying my XC60! More

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Crown Volvo Clearwater - Michael Grace We had a great experience. Mr Grace was knowledgeable about the Volvo product line. The car we purchased was transferred from Crown Land Rover / J We had a great experience. Mr Grace was knowledgeable about the Volvo product line. The car we purchased was transferred from Crown Land Rover / Jaguar. Crown Volvo staff was able to assist us in purchasing our 2016 XC90. Call Michael Grace for your next car purchase!!! More

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