Michael Grace | Page 19

Great Customer Service Michael Grace has been very attentive to my car search and extremely helpful. We are still in the process and I appreciate his commitment to excellen Michael Grace has been very attentive to my car search and extremely helpful. We are still in the process and I appreciate his commitment to excellent customer service! More

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An excellent experience Hume gave me an excellent description of the car and explained its many advantages. At delivery, Michael gave us a thorough explanation and demonstra Hume gave me an excellent description of the car and explained its many advantages. At delivery, Michael gave us a thorough explanation and demonstration of all its outstanding features. Fred walked us through the financial paperwork and Derrick ensured that everything went well. All in all, an excellent experience. More

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Amazing customer service First time in the dealership. From Derek Smith (Sales Manager) to my salesman Michael Grace it was a wonderful experience. Michael went above & beyond First time in the dealership. From Derek Smith (Sales Manager) to my salesman Michael Grace it was a wonderful experience. Michael went above & beyond helping me with the car buying process. Excellent customer service. More

Helpful 3

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Positive New Car Experience! I had a very pleasant, positive experience purchasing my new car at Crown Volvo of Clearwater recently. My salesperson Michael Grace was knowledgeabl I had a very pleasant, positive experience purchasing my new car at Crown Volvo of Clearwater recently. My salesperson Michael Grace was knowledgeable about all things Volvo, helpful and certainly did not push the purchase which was something important for me. I would feel comfortable recommending this dealership and especially Michael Grace to friends and really anyone! More

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Best customer service I've used Crown Volvo for my servicing of my 2016 XC90, but this is the first time I've purchased from them. My dealer was Michael Grace and he's a lo I've used Crown Volvo for my servicing of my 2016 XC90, but this is the first time I've purchased from them. My dealer was Michael Grace and he's a lovely guy! He's very knowledgeable about the 2019 XC40, very easy to talk to, all the good stuff. More

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Exceeded expectations! First time Volvo owner and was so impressed with the customer service provided by Michael Grace in sales. He delivered our new XC 90 to our home and First time Volvo owner and was so impressed with the customer service provided by Michael Grace in sales. He delivered our new XC 90 to our home and spent a good hour or so going thru all the features of my new vehicle. He exceeded our expectations and made this buying experience a real pleasure. Thanks Michael! Susan F. More

Helpful 3

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Best service! Michael Grace was our sales person for the new Volvo we just purchased. From the first meeting to the day we signed the papers and took possession of Michael Grace was our sales person for the new Volvo we just purchased. From the first meeting to the day we signed the papers and took possession of the car Michael made me feel comfortable, not pressured and respected. He kept reassuring me that he will make himself available any time for any questions we may have regarding the new car. I highly recommend asking for Michael Grace when you visit Crown Volvo. More

Helpful 7

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Very helpful and hassle free! My fiancé and I contacted Michael via email regarding our search for a 2018/2019 XC60. Michael was very respectful and did not push us or pester us wi My fiancé and I contacted Michael via email regarding our search for a 2018/2019 XC60. Michael was very respectful and did not push us or pester us with a million inquires. He did call my fiancé once to inform him they received a 2019 XC60 with only 4K miles. We ended up buying that very car! We saw the car on Saturday and bought it on Monday. Michael stayed late to get the deal done and walked us through everything we needed. He has since called to check in and given me tips on getting the most out of my new vehicles features. Great experience! More

Helpful 9

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Exceptional Experience From The Entire Team! I had such a great car buying experience with Mary Mattingly and Michael Grace. Initially, I submitted a request online for a 2019 XC90 and Mary prom I had such a great car buying experience with Mary Mattingly and Michael Grace. Initially, I submitted a request online for a 2019 XC90 and Mary promptly contacted me to assist and help me locate the exact vehicle I was searching for. Most of my interaction with Mary was via phone and text - we agreed on a price before I stepped into the dealership to save time and eliminate the stereotypical back and forth negotiations. The car I selected was inbound and not scheduled to arrive for several days. Mary kept me informed through the entire process, confirming details and was always prompt and responsive via text when I had questions. When I came in to take delivery and drive the car, Mary and Michael took the time to give me an in-depth tutorial on the XC90 and answered, with patience, all of my questions. William in the business office took time to review additional coverages on the vehicle and at no time did I feel pressured into purchasing a product other than what I had already agreed upon. I had the pleasure of working with two outstanding Sales Consultants and a very professional Business Manager, and I would not hesitate to buy a car from Crown Volvo again in the future! Thanks again for your time and hospitality! More

Helpful 9

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Excellent service and great experience . Hameed I PURCHASED USED TOYOTA HIGHLANDER AT CROWN VOLVO THIS MONTH . I HAD GREAT EXPERIENCE WITH MICHAEL GRACE AN VERY EXPERIENCED AND GREAT ATTITUDE SALES I PURCHASED USED TOYOTA HIGHLANDER AT CROWN VOLVO THIS MONTH . I HAD GREAT EXPERIENCE WITH MICHAEL GRACE AN VERY EXPERIENCED AND GREAT ATTITUDE SALES PERSON AT CROWN VOLVO DEALERSHIP . MICHAEL WAS VERY HELPFUL POLITE KNOWLEDGEABLE AND HE DID EVERYTHING HE COULD DO TO SATISFY MY NEEDS . MICHAEL WORKED WITH THE MANAGER TO GET ME AN EXCELLENT PRICE FOR THE CAR I WANTED TO BUY I PERSONALLY RECOMMEND MICHAEL GRACE AT CROWN VOLVO . More

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