Michael Grant

‼️Buyer Beware‼️ I’m writing this review to warn other buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warran buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warranties, which were listed on my paperwork as “accessories.” I repeatedly asked multiple times if these warranties could be removed. Each time, I was told they came with the vehicle and could not be taken off. I went forward with the purchase because I genuinely love the truck and I still do, but something didn’t feel right. I contacted the warranty companies directly, and they informed me that the warranties actually come with the vehicle for free and that there should have been no cost at all. I immediately contacted the dealership. Over the past two months, I have been run around nonstop, despite being told over the phone, via email, and through text messages that the warranties would be canceled and the money refunded to my lender. As of today, that has not happened. Because of this, I have filed formal complaints with: • The Attorney General • The Department of Highway Safety and Motor Vehicles (Dealer Compliance) I have also attached a photo of my proposal so others can see how the warranties were misrepresented as “accessories.” Please be very careful when reviewing your paperwork here. Ask questions, read everything line by line, and do not assume anything “comes with the car.” Learn from my experience and don’t fall for it. More

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I was treated with kindness and understanding by the Team. They tried to help me find the car and financial assistance that I needed. Team. They tried to help me find the car and financial assistance that I needed. More

by delmisrodriguez Verified Customer Verified Customer

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The sales guy was great, I would deal with him again! !! Your finance guy, SUCKED!!!! !! Your finance guy, SUCKED!!!! More

by Mdm5567 Verified Customer Verified Customer

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Ernesto was very helpful. He made the overall car buying experience very easy. I will definitely return in the future. He made the overall car buying experience very easy. I will definitely return in the future. More

by meganhat16 Verified Customer Verified Customer

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Mike and Noah were awesome and made the leasing process for my 2025 Golf GTI smooth and enjoyable. for my 2025 Golf GTI smooth and enjoyable. More

by epizarr2 Verified Customer Verified Customer

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Great car buying experience. Our sales manager knew what we wanted and made the deal happen. We did not sit around for hours negotiating like other dealerships. Would highly rec Our sales manager knew what we wanted and made the deal happen. We did not sit around for hours negotiating like other dealerships. Would highly recommend buying your next automobile at Volkswagen of North Tampa. More

by DCHILLURA1 Verified Customer Verified Customer

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Our experience at the dealership was simply amazing. All of the staff we encountered went out of their way to assist us. This was the best car-buying experience we have evered had. Additionally, the man All of the staff we encountered went out of their way to assist us. This was the best car-buying experience we have evered had. Additionally, the managers were amazing! More

by tamak1432 Verified Customer Verified Customer

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The sales reps and financing team is amazing friendly and very efficient. I would recommend to anyone very efficient. I would recommend to anyone More

by ireneaharvey20 Verified Customer Verified Customer

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The whole process was a mess they tell you one thing and you get something totally different. It definitely was bad business and experience never go they're you get something totally different. It definitely was bad business and experience never go they're More

by Mandy Brown Herrera Verified Customer Verified Customer

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Gabe and Michael were so understanding and helpful with every question and call. I refer anyone to vwofnorthtampa every question and call. I refer anyone to vwofnorthtampa More

by kkmyamommy1 Verified Customer Verified Customer

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