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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 47

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

May 10, 2022

Dealership Rating

Employee Rating

Fast service, clear explanation, no pushy behavior, or pussyfooting. Good facility to sit and wait. pussyfooting. Good facility to sit and wait. More

by GERDY10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 11, 2022 -

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

May 07, 2022

Dealership Rating

Employee Rating

Great service! Michael and others were helpful. Service was efficient. I also really appreciated the car cleaning. I had an awesome first experience here!!! Michael and others were helpful. Service was efficient. I also really appreciated the car cleaning. I had an awesome first experience here!!! More

by NATALIERUST63

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 09, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future!

May 07, 2022

Dealership Rating

Employee Rating

The entire staff is comprised of some of the nicest, and most competent, people assembled in one company most competent, people assembled in one company More

by DJCHRISTIE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto

May 09, 2022 -

Acura Of Pembroke Pines responded

Wow, thank you so much for the kind comments about our team! We're honored to receive your support and look forward to seeing you next time here at Acura of Pembroke Pines!

May 07, 2022

Dealership Rating

Employee Rating

The entire staff is comprised of some of the nicest, and most competent, people assembled in one company most competent, people assembled in one company More

by DJCHRISTIE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto

May 09, 2022 -

Acura Of Pembroke Pines responded

Thank you so much for the kind review! We're truly grateful for your support and look forward to seeing you next time! - The Acura of Pembroke Pines Team

May 05, 2022

Dealership Rating

Employee Rating

Mike the service advisor was very efficient and handled my concern extremely well. Great customer service skills my concern extremely well. Great customer service skills More

by LIAM HERNANDEZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for the excellent feedback, Liam - we'll be sure to pass it along to Mike! Your business is much appreciated by all of us here at Acura of Pembroke Pines and we hope to see you again next time!

May 05, 2022

Dealership Rating

Employee Rating

Had a great experience with my service advisor but the car detail missed several areas of the inside of my vehicle and it feels like it was a rush job. Overall service was good despite the missed detaili car detail missed several areas of the inside of my vehicle and it feels like it was a rush job. Overall service was good despite the missed detailing. More

by OogiesDad

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 06, 2022 -

Acura Of Pembroke Pines responded

Hello - thank you for taking the time to express your disappointment with your vehicle after your recent detail. We want all of our customers to leave satisfied, and if you wish to discuss this further, please contact Larry at lschlossberg@czag.net.

May 03, 2022

Dealership Rating

Employee Rating

Great service and short wait time. I have all of my Acura services done here. I have all of my Acura services done here. More

by LAURALROBBIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for your confidence in working with our team at Acura of Pembroke Pines, Laural! We love having you as a customer and look forward to seeing you next time!

May 02, 2022

Dealership Rating

Employee Rating

Clean and seems to be very customer friendly. Service people are very friendly, respectful knowledgeable. Service people are very friendly, respectful knowledgeable. More

by ESYOUNG32758

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review of our team here at Acura of Pembroke Pines! We hope you'll be visiting us again in the future!

April 29, 2022

Dealership Rating

Employee Rating

From the Valet to the service advisor, the service was impeccable. They were on time and on task. impeccable. They were on time and on task. More

by JUDLOU

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andres Perez

Apr 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We hope we have the opportunity to serve you again in the future! - The Acura of Pembroke Pines Team

April 28, 2022

Dealership Rating

Employee Rating

The staff provided fast and friendly service and my tech kept me informed.... also appreciated complimentary coffee kept me informed.... also appreciated complimentary coffee More

by ANDERSOJ333

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your recent visit here at Acura of Pembroke Pines! We hope to see you again next time!

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