Michael Grasso | Page 55

Great services with proactive recommendations and cost optimizer for the client. The service managed Michael Brassio was exceptional optimizer for the client. The service managed Michael Brassio was exceptional More

by AMENDOZA6 Verified Customer Verified Customer

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I scheduled an appointment to replace a stop light bulb, check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almo check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almost 3 hours, which is ridiculous. I was told the handle needed a part replaced. If I didn’t ask the advisor about the door handle, he wouldn’t have looked in the system. He said the part was ordered. To date, I have not heard anything from the service department. The door handle is still making a noise. Those are the reasons for the 3 stars. More

by GONGA05 Verified Customer Verified Customer

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Eric Ng and Jean Louis are very friendly and helpful, provide very professional service , fixing all the problems quick, I am very happy with their team. provide very professional service , fixing all the problems quick, I am very happy with their team. More

by cheryl wong Verified Customer Verified Customer

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Service was excellent and the waiting as well. My service manager or coordinator explained the report regarding the vehicle assessment in a very thorough way. manager or coordinator explained the report regarding the vehicle assessment in a very thorough way. More

by ANNAMIRTHAJ Verified Customer Verified Customer

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Can’t fix my issue, very disappointed, blames Apple and Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still ther Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still there. I should contact Miami Herald More

by andresignacio Verified Customer Verified Customer

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From pulling in to leaving, the personnel in service department courteous and professional. I will be back to have my car serviced there. department courteous and professional. I will be back to have my car serviced there. More

by TEECEE33134 Verified Customer Verified Customer

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Michael Grasso was very nice and helpful. Definitely would return to this service center again would return to this service center again More

by JGO1515 Verified Customer Verified Customer

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First time here after moving from NJ and what a nice surprice. Will get back again surprice. Will get back again More

by Vladimir Verified Customer Verified Customer

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Always very convenient . I drive from Miami but is well worth my time . Will say that I have another Acura dealer closer but Acura of Pembroke Pines is my dealer of choice worth my time . Will say that I have another Acura dealer closer but Acura of Pembroke Pines is my dealer of choice More

by benpazos Verified Customer Verified Customer

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They are knowledgeable, professional, and accommodating. But most of all they are customer oriented. They waiting area is clean with a relaxing atmosphere. I have never taken my car for service anywhere But most of all they are customer oriented. They waiting area is clean with a relaxing atmosphere. I have never taken my car for service anywhere else. I am an Acura customer forever. Check my cars history... More

by WLJOLLY64 Verified Customer Verified Customer

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