Michael Grasso | Page 57

When I went in at 9:30 everybody was very pleasant and cheerful and they acknowledge me immediately and that's what I appreciate instead of me just standing around and standing there and nobody is paying cheerful and they acknowledge me immediately and that's what I appreciate instead of me just standing around and standing there and nobody is paying any attention I was in and out and this is the first time when the advisor said that I was going to wait an hour and I have I waited an hour and a half so that was great all in all very good experience I will be back More

by morr1S1 Verified Customer Verified Customer

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Quick with zero hassle. Cost was great. Even got a complimentary wash. Great customer service complimentary wash. Great customer service More

by E_RHUNTER Verified Customer Verified Customer

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My first time in the dealership the service was fast and the place is well kept. the place is well kept. More

by RAFUCHO7833 Verified Customer Verified Customer

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Service Agent Michael greeted me in a professional and Service Agent Michael greeted me in a professional and courteous manner. The young man that assigned me a loaner was just as professional and courteo Service Agent Michael greeted me in a professional and courteous manner. The young man that assigned me a loaner was just as professional and courteous. More

by RDENEENJENKINS Verified Customer Verified Customer

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Great! The service was great, I didn’t have to wait long at all which was awesome! at all which was awesome! More

by JSABATH18 Verified Customer Verified Customer

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Ok waited about 35mins before I was seen although I had an appointment and was early an appointment and was early More

by PAEWILLI1946 Verified Customer Verified Customer

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Service was exceptional, service agent was on the ball with communication and fully engaged with personal touch. with communication and fully engaged with personal touch. More

by jramal2 Verified Customer Verified Customer

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Have been coming here for years and will continue to do so. Very friendly service. so. Very friendly service. More

by AGUTIERREZ326 Verified Customer Verified Customer

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Great service and very quick everyone was nice and friendly. Did an excellent job on my car. friendly. Did an excellent job on my car. More

by ANGELICAMARIE25 Verified Customer Verified Customer

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I scheduled an appointment online only to discover when dropping off my car that my service rep was on vacation. I was referred to another rep. For a B1 service and a squeaking sound when I break. . I wait dropping off my car that my service rep was on vacation. I was referred to another rep. For a B1 service and a squeaking sound when I break. . I waited 3.5 hrs and received my car with a concern that had not been addressed. The problem still exist. I was told to schedule another appointment to identify and resolve the problem with the break sound. Another 3 hrs.? More

by DONNAHAMILTON4494 Verified Customer Verified Customer

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