Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
93 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

4.9

93 Reviews

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93 Reviews of Michael Gross

May 14, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. Our salesman Mike was excellent and made sure we were very satisfied with our purchase. And Shane did a great job assisting us with our financial nee More

by Ghays.sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

May 14, 2026

Joe Machens Capital City Ford responded

Thanks for the 5-star feedback. We’re thrilled Michael made your Ford Edge purchase smooth and that Shane provided excellent support with your financing. Enjoy your new Edge and safe travels!

May 06, 2026

Dealership Rating
Employee Rating

Mike went above and beyond to help find a truck for our son in the military! Josh and Shane helped make the purchasing process so smooth and we appreciate all they did to help us! Your staff is exceptional More

by annweissenbach
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

May 07, 2026

Joe Machens Capital City Ford responded

We’re delighted to hear Michael went above and beyond to secure your son’s new Ford truck. We’re glad the purchase process was smooth and stress-free for you. Thank you for recognizing our team’s efforts and choosing us.

May 03, 2026

Dealership Rating
Employee Rating

Great and very patient helped me understand my car before purchasing took the time to help me pick the best fit for me. More

by trophytru91
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

May 04, 2026

Joe Machens Capital City Ford responded

We’re so glad Michael took the time to patiently explain the features of your used Ford Escape and help you find the best fit. Enjoy every mile, and feel free to reach out if you have any questions.

May 03, 2026

Dealership Rating
Employee Rating

The salesman Michael Gross was fantastic but the money I was told I was getting for my truck was much less than what they told me. Especially as I had other offers near by that could have beaten it More

by GWCUSTOMBUILDS
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

May 04, 2026

Joe Machens Capital City Ford responded

It's great to hear that Michael and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

April 25, 2026

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Employee Rating

Everyone stepped in to make me feel at home and they are worked together. Mike took time to get to know me as a person. That made me feel much easier with my nerves. Highly recommended place for sure. More

by kristirodden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2026

Joe Machens Capital City Ford responded

We’re thrilled our team made you feel welcome and worked seamlessly to ease your nerves. Thank you for choosing your used Ford Explorer and for recommending us so highly.

April 25, 2026

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Mike and his team were phenomenal! They made the purchase and trade in process so smooth . We highly recommend them! More

by Ekothe515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Apr 25, 2026

Joe Machens Capital City Ford responded

It’s great to hear Michael and his team made your purchase and trade-in so smooth. Thank you for the recommendation and congratulations on your Ford!

April 18, 2026

Dealership Rating
Employee Rating

They where very helpful not pushy which i liked extremely experience eas fantastic would highly recommend More

by abaum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Apr 18, 2026

Joe Machens Capital City Ford responded

It’s great to hear our team provided helpful guidance without any pressure during your purchase of a new Ford. We’re delighted the process went smoothly and that you would recommend us. Enjoy your new Ford and let us know if we can assist in the future.

April 16, 2026

Dealership Rating
Employee Rating

We experienced excellent customer service, and the price of our vehicle was very competitive. Mike and Douglas were a pleasure to work with, and I now consider them both as friends. Thank you! More

by Wes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

Apr 16, 2026

Joe Machens Capital City Ford responded

It’s wonderful to hear you enjoyed excellent service and found competitive pricing on your used Chevrolet Tahoe. Michael and Christian are delighted to have built such a positive experience and appreciate you choosing us.

April 16, 2026

Dealership Rating
Employee Rating

Mike Gross is a great salesman and will try his hardest to find the best deal of vehicle that the customer is looking for. He did just that for me. I would highly recommend Mike Gross to anyone that is loo More

by Sarahstrobel02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with Michael. We’re thrilled he secured the ideal used Ford Escape for you and earned a perfect rating. Please reach out if we can assist you further.

April 14, 2026

Dealership Rating
Employee Rating

I have never been to this dealer before but was treated great by salesman on phone and completed most of my deal by texting. More

by vdvman197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Apr 14, 2026

Joe Machens Capital City Ford responded

Thank you for choosing us for your first visit. It’s great to hear our sales team provided excellent assistance over the phone and via text as you secured your used Ford Mustang. Enjoy your Mustang and feel free to reach out anytime.

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