Shane Jackson
Shane Jackson at Joe Machens Capital City Ford

Shane Jackson

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
106 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

4.9

106 Reviews

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106 Reviews of Shane Jackson

May 16, 2026

Dealership Rating
Employee Rating

Loved the no muss no fuss experience! Told Brad what I wanted to do and he made it happen. Probably the least amount of time I’ve ever spent in a dealership while purchasing a vehicle. Wo More

by Faashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad O'Dowd

May 16, 2026

Joe Machens Capital City Ford responded

It’s great to hear Brad provided such a seamless buying experience for your Ford. Thank you for recommending us to friends and family, and please let us know if you need anything else.

May 14, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. Our salesman Mike was excellent and made sure we were very satisfied with our purchase. And Shane did a great job assisting us with our financial nee More

by Ghays.sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

May 14, 2026

Joe Machens Capital City Ford responded

Thanks for the 5-star feedback. We’re thrilled Michael made your Ford Edge purchase smooth and that Shane provided excellent support with your financing. Enjoy your new Edge and safe travels!

May 13, 2026

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Once we figured out what we wanted, Ajay called us saying a truck that checked most of our boxes had just come in. We made arrangements to look at it and Josh was able to assist us in Ajay absence. The whole More

by kempkerfarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Jones, Ajay Miller

May 14, 2026

Joe Machens Capital City Ford responded

It was a pleasure helping you find a used Ford F-150 that met your needs and seeing Ajay and Josh step in to assist. We hope you enjoy every mile in your new truck. Please reach out if you need anything else.

May 06, 2026

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We worked with Beau, Shane, Doug K, and Dustin i believe was the used car supervisor. They were all fantastic to work with. Extremely helpful, kind, and easy to work with. Couldn’t be more happy with the ex More

by Perry92
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 06, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your feedback with Bo, Shane and Douglas. We’re thrilled they made your used Explorer purchase smooth and enjoyable. We look forward to helping you find your next Ford when the time comes.

April 25, 2026

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Mike and his team were phenomenal! They made the purchase and trade in process so smooth . We highly recommend them! More

by Ekothe515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Apr 25, 2026

Joe Machens Capital City Ford responded

It’s great to hear Michael and his team made your purchase and trade-in so smooth. Thank you for the recommendation and congratulations on your Ford!

April 22, 2026

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Employee Rating

It was an easy- no pressure transaction from start to finish Shane was very nice and very helpful More

by KARENHOLTERMAN5584
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Apr 22, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your experience. We’re happy Shane could keep the process smooth and pressure-free. Enjoy your Hyundai Palisade, and feel free to reach out if we can help in the future.

April 19, 2026

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Employee Rating

They went the extra mile to find the truck with everything I was looking for and made the buying process quick and easy. Great job Josh Hubbard and Shane Jackson. I want to add that I spent 25 yea More

by wwvincent1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Hubbard

Apr 20, 2026

Joe Machens Capital City Ford responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

April 19, 2026

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Employee Rating

Everyone here was extremely knowledgeable, polite and helpful. There was no high pressure sales tactics, just a fair and honest up front price and a great service plan included. We will be back again More

by Scott D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2026

Joe Machens Capital City Ford responded

It’s wonderful to hear that Josh, Josh, Ajay and Shane offered knowledgeable, polite assistance during your Ford Explorer purchase. We’re pleased the transparent pricing and service plan matched your expectations even after traveling so far. We look forward to welcoming you back.

April 18, 2026

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Employee Rating

We had a good sales experience with everyone we worked with. Closing and delivery met expectations. More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2026

Joe Machens Capital City Ford responded

Thank you for letting us know that every step from sales to delivery met your expectations. We’re glad you had a good experience securing your new Ford Bronco. We look forward to assisting you again in the future.

April 18, 2026

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Employee Rating

They where very helpful not pushy which i liked extremely experience eas fantastic would highly recommend More

by abaum1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

Apr 18, 2026

Joe Machens Capital City Ford responded

It’s great to hear our team provided helpful guidance without any pressure during your purchase of a new Ford. We’re delighted the process went smoothly and that you would recommend us. Enjoy your new Ford and let us know if we can assist in the future.

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