Shane Jackson

Josh made our car buying process so much easier, and very enjoyable! We were looking to buy a car fast, and he delivered. He not only delivered, but was able to get us a vehicle we absolutely love and is a m enjoyable! We were looking to buy a car fast, and he delivered. He not only delivered, but was able to get us a vehicle we absolutely love and is a major upgrade for our family. The whole shopping experience was easy, and went so smoothly thanks to him. We are so grateful for Josh and his team! More

Report | Print

Gave me best trade in for used Mavrick. Get service and very friendly salespeople. Best price for new one also. Get service and very friendly salespeople. Best price for new one also. More

by NINA12 Verified Customer Verified Customer

Report | Print

Because I walked in with a co-signer that qualified for 0 down, the sales people did not feel the need to discuss numbers with me. I began by saying I didn't want gap coverage, which I was then told would be down, the sales people did not feel the need to discuss numbers with me. I began by saying I didn't want gap coverage, which I was then told would be discussed tomorrow in the financing room, I was told nothing of a price for the car, or possible loan amounts. Then when I tried to have the gap coverage and extra $6,000 package of services they said were maintenance (but did not include oil changes or actual maintenance jobs, just things like hail damage) i did not want or ask for, they couldn't make it happen because whatever they did in the finance room, made it so my co-signer didn't qualify for a $30k loan, but did for a $36k loan and it took 4 hours to get the papers signed and get home. I had to pay for extra for childcare during this experience. I will go to a different ford dealership for my next car. More

by sarahestep93 Verified Customer Verified Customer

Report | Print

I got very thorough service. They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy More

by Ejiro Verified Customer Verified Customer

Report | Print

This is second truck I have purchased here. I traded the first one for the most recent purchase. Both experiences were great. Taylor and Brad have been excellent to work with. I traded the first one for the most recent purchase. Both experiences were great. Taylor and Brad have been excellent to work with. More

by alanluelf Verified Customer Verified Customer

Report | Print

Bo Heavin was very helpful answering questions and working with me throughout the process. While it is always a challenge buying a vehicle, the Machens staff were all very professional and helped me f working with me throughout the process. While it is always a challenge buying a vehicle, the Machens staff were all very professional and helped me feel comfortable with the final deal. More

by david.doering Verified Customer Verified Customer

Report | Print

Josh and his team were very helpful and knowledgeable. A pleasant experience. Will refer people his way! A pleasant experience. Will refer people his way! More

by dphoenix07 Verified Customer Verified Customer

Report | Print

Joe Machens Ford in Jefferson City exceeded expectations throughout the entire used vehicle purchase process. Special recognition to Eric Rogers and Shane Jackson for their professionalism, communication, a throughout the entire used vehicle purchase process. Special recognition to Eric Rogers and Shane Jackson for their professionalism, communication, and commitment to customer satisfaction. They made the entire experience smooth and hassle-free. I truly appreciate their help and highly recommend them to anyone looking for outstanding service. More

by Chris Werner Verified Customer Verified Customer

Report | Print

They make the car buying experience easy and hassle free. Even close to closing time. Even close to closing time. More

by btgrlg2990 Verified Customer Verified Customer

Report | Print

Its always better to not promise to have a specific vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the de vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the delivery. More

by jack970854 Verified Customer Verified Customer

Report | Print