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Michael Haverl
864 Reviews
Dealership Experience
6 yrs, 9 mos
Industry Experience
6 yrs, 9 mos
864 Reviews
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864 Reviews of Michael Haverl
April 01, 2021
Pretty straightforward visit for 75,000 mi. check. No real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was sup real issues ,but I wish they would provide the customer with a checklist at the end w/ notes signed by the service tech. that everything that was supposed to be checked was in fact checked. They use to do this but stopped. Other dealerships do this I was supposed to have my brakes checked but I'm not sure they were because I'm hearing small noises when I apply them. More
by AL.RICHMOND
Verified Customer
April 01, 2021
First visit was inferior as Frank service writer tried to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! to get $149 for a diagnosis fee and we already knew it was an emissions warranty problem. Second visit for installation of part was great! More
by LINDA.BROWER
April 01, 2021
I was very happy with the service.I was able to in and I was very happy with the service. I was able to in and out with out having to wait a very long period of time. I was very happy with the service. I was able to in and out with out having to wait a very long period of time. More
by margaretstead
Other Employees Tagged: Jennifer Rios
March 27, 2021
Amazing service, great environment and management. They treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. treated me with excellence professionalism, they were honest with me and didn’t try to rip me off on spending more money like other places I’ve been. Thank you Ruben Burgos, mike and others fro such great time. More
by Rayruizrivas
March 19, 2021
Always taking care of me and my kia...this is the only dealer in CT that I go to because they make you feel at home dealer in CT that I go to because they make you feel at home More
by maleeik42
Other Employees Tagged: Dave Dimatteo, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu, Frank S.
March 18, 2021
The service from beginning to end was so well done.The service dept understood my concerns for a speedy appt and every step was explained. I was impressed even further when I was walked to my vehi service dept understood my concerns for a speedy appt and every step was explained. I was impressed even further when I was walked to my vehicle when service was completed. More
by KKAJEDA
Other Employees Tagged: Jennifer Rios
March 17, 2021
Mike Haverl @ Napoli KIA in Milford Service Center is extremely professional. Welcomes you as soon as you arrive, very upbeat, friendly, always has a smile on his face. This service center is clean, an extremely professional. Welcomes you as soon as you arrive, very upbeat, friendly, always has a smile on his face. This service center is clean, and they get your car serviced in a timely manner. More
by DANSREAUCARRIE14
March 17, 2021
Great Customer Service, friendly staff, at a dealer competitive price. I will return for future service and possible new purchase from this dealer. A dealer that stands behind there products. competitive price. I will return for future service and possible new purchase from this dealer. A dealer that stands behind there products. More
by BOBKNDS
Other Employees Tagged: Jennifer Rios , Frank
March 13, 2021
Terrible service. they cannot fix my problem. I have been back a total of eight times for the same issue. They tell me a module was changed but I see no evidence of this. I asked them to contact Kia Tech sup back a total of eight times for the same issue. They tell me a module was changed but I see no evidence of this. I asked them to contact Kia Tech support but that did not. More
by wts124
Other Employees Tagged: Ruben Burgos
