Michael Heath
Michael Heath at Acura by Executive

Michael Heath

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Contact Me
4.9
518 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

4.9

518 Reviews

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518 Reviews of Michael Heath

December 24, 2025

Dealership Rating
Employee Rating

Service advisor Michael Heath and the support staff were very professional and thorough. Provided me with all the information I needed regarding my car and the work that should be done. I appreciate their p More

by DONNACBSS
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 24, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

December 08, 2025

Dealership Rating
Employee Rating

Always great service from everyone very informal they show concern for any issues vehicle has or might potentially have More

by dreyes8177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Spencer Berty

Dec 08, 2025

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2025

Dealership Rating
Employee Rating

Forced to pay to replace a part on my car that the dealer originally installed because it was defective More

by LOSTALLTOGETHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Heath

Dec 08, 2025

Acura by Executive responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 04, 2025

Dealership Rating
Employee Rating

Friendly. Professional. Very clean. Does a beautiful job. Not at all salesy Three more words :-) More

by TANIAKOS
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 04, 2025

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

November 25, 2025

Dealership Rating
Employee Rating

Replacement Catalytic converter went bad. Acura covered part but not labor. Acura should negotiate better with suppliers of aftermarket parts or let the car owner know that aftermarket parts More

by Alastairsmith562
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Nov 25, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

November 07, 2025

Dealership Rating
Employee Rating

Reliable, friendly, dependable I am always pleased with their service. Michael is very personable and honest More

by JULIE.BUKOWSKI4
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Nov 08, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 07, 2025

Dealership Rating
Employee Rating

Responsive, professional, timely service as always thanks again! Looking forward to my next service visit at Acura by executive More

by Jameson.garrick
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Nov 08, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 30, 2025

Dealership Rating
Employee Rating

The dealership and service area were clean, the staff professional and the work was performed timely. More

by JLYNCH15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

Oct 30, 2025

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2025

Dealership Rating
Employee Rating

All work done on my Acura over the years has always been class A work!!! More

by Dschipritt0150
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Oct 30, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

October 29, 2025

Dealership Rating
Employee Rating

Michael Heath was very professional, welcoming, and personable. He listened to my concerns and responded promptly. My experience with him was my first since purchasing my vehicle. The dealership is ver More

by DENNISWAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Acura by Executive responded

Thank you, Dennis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

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