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Michael Heath
Michael Heath at Acura by Executive

Michael Heath | Page 12

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.9
545 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

545 Reviews

Write a Review

545 Reviews of Michael Heath

December 13, 2024

Dealership Rating
Employee Rating

Very reliable dealer that one can trust. Always looking out for the best of the customer. More

by Ken Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik

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Dec 15, 2024

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 12, 2024

Dealership Rating
Employee Rating

Michael is always helpful. The recommendations are accurate and honest. Thank you Acura by Executive and Michael. More

by maxcats203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2024

Acura by Executive responded

Max, Thanks for sharing about your experience with Acura by Executive. Michael and our team appreciate your business and hope to see you again soon!

December 11, 2024

Dealership Rating
Employee Rating

It is Never a problem when I go in for service at Acura in north Haven. More

by Kyles86tz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 11, 2024

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 27, 2024

Dealership Rating
Employee Rating

Excellent service team! Mike is always thorough and efficient, explains things well and gives prompt updates on any work being done. More

by lhplum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik

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Nov 29, 2024

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2024

Dealership Rating
Employee Rating

Quick detailed completed the tasks as promised on time and to my satisfaction excellent service More

by PLANDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Nov 25, 2024

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 17, 2024

Dealership Rating
Employee Rating

They are attentive to my needs. They know I’m fussy with my car, and are careful with it. More

by DSANGI7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2024

Dealership Rating
Employee Rating

Brought car back for rear brakes. Front right tire had a screw in it. Never met the service guy. More

by KATAL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Nov 12, 2024

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 08, 2024

Dealership Rating
Employee Rating

Easy in and out, appreciated loaner car, responsive and courteous service agent, good explanations of services recommended (e.g., brake fluid, tires). A little expensive. More

by RTOSIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2024

Acura by Executive responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 04, 2024

Dealership Rating
Employee Rating

John is very professional and nice. He accommodates my schedule and will explain anything that I question or need clarification on. More

by Mel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Nov 06, 2024

Acura by Executive responded

We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 03, 2024

Dealership Rating
Employee Rating

Excellent, professional service. The charges are fair, and they work quickly and well. I have been bringing my RDX to them for six years now and I am always happy with their work. More

by WADAMSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen , Nick Lavacca is the best!!

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Nov 04, 2024

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

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