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Michael Heath
Michael Heath at Acura by Executive

Michael Heath | Page 13

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Contact Me
4.9
545 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

545 Reviews

Write a Review

545 Reviews of Michael Heath

November 01, 2024

Dealership Rating
Employee Rating

Michael was very informative, took his time to explain everything to me. Very warm guy. More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Lugo, John Nguyen

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Nov 04, 2024

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Michael here at Acura by Executive. We appreciate your business and hope to see you again soon!

November 01, 2024

Dealership Rating
Employee Rating

Scheduled wheel bearing replacement, to wait while was done. Part not in stock on arrival. More

by Bfillmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Piliero, Manny Lugo, John Nguyen , Erica Casey, Austin Rotella, Daniel Santamaria

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Nov 04, 2024

Acura by Executive responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 30, 2024

Dealership Rating
Employee Rating

Michael Heath has been my service advisor for several years. He always makes sure my car is taken care of and explains in detail what is wrong with my car. He stays in contact throughout the day about my More

by Elainebarbera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Acura by Executive responded

Elaine, We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2024

Dealership Rating
Employee Rating

A great enviroment to get your vehicle serviced in. Highly recommended to purchase at this dealer. More

by Jorge O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero, Manny Lugo, John Nguyen , Austin Rotella

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Oct 27, 2024

Acura by Executive responded

Thank you for your very kind review, Jorge. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 25, 2024

Dealership Rating
Employee Rating

Excellent service and all of my questions were answered and I will return for further service. More

by RileyAponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Oct 25, 2024

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

October 25, 2024

Dealership Rating
Employee Rating

Mike in the service area is always so helpful, thorough and accommodating. I feel that services are always honestly recommended as needed and not pushed just for the sale. More

by SQUAT68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Acura by Executive responded

Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2024

Dealership Rating
Employee Rating

Service was quick and easy. My advisor was very friendly and knowledgeable about the issues with my car. More

by samsoto0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Oct 22, 2024

Acura by Executive responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

October 21, 2024

Dealership Rating
Employee Rating

Mike is always helpful in the service dept and makes a point my satisfaction is met More

by KIMBERLY.TIGHE
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Oct 21, 2024

Acura by Executive responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Kimberly, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 20, 2024

Dealership Rating
Employee Rating

The service department always has done a good job. The service manager was very helpful at one point More

by argy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Oct 20, 2024

Acura by Executive responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura by Executive, we look forward to having you as a valued customer for many years to come!

October 18, 2024

Dealership Rating
Employee Rating

Always prompt, courteous and efficient. Work is completed properly the first time every time. Highly recommend them. More

by JOHNT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 19, 2024

Acura by Executive responded

John, Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again!

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