Michael Heath
Michael Heath at Acura by Executive

Michael Heath | Page 25

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

Contact Me
4.9
545 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.9

545 Reviews

Write a Review

545 Reviews of Michael Heath

September 01, 2023

Dealership Rating
Employee Rating

I have brought my 2016 Acura RDX to this dealership for service ever since I moved to CT in 2018. I cannot say enough good things about it: THEY ARE GREAT! And I say that knowing full well the usual rap on More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Lavacca

Sep 01, 2023

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

Dealership Rating
Employee Rating

Great customer service! They have a very hight attention to details and will do what they can to help clients. More

by Reinaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Acura by Executive responded

Thank you for the kind words for our service department, Reinaldo! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 29, 2023

Dealership Rating
Employee Rating

Good service and a good price. The service was completed on time and I was kept informed. More

by fredfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Felder, Nick Lavacca

Aug 30, 2023

Acura by Executive responded

Thank you, Fred, for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

August 19, 2023

Dealership Rating
Employee Rating

Took my new TLX in for service today with Mike and it was an extremely good experience. Mike had me in an out 30 mins earlier than expected. More

by MATT B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Escoto, Brandon Hines

Aug 21, 2023

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Please let us know if we can be of any more assistance!

August 19, 2023

Dealership Rating
Employee Rating

Super easy experience purchasing my new Acura TLX. Great service from Jonathan, would highly recommend More

by MATT B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Escoto, Brandon Hines

Aug 21, 2023

Acura by Executive responded

Thanks for your feedback on your recent visit to Acura by Executive. It's great to hear that Jonathan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 17, 2023

Dealership Rating
Employee Rating

excellent services in all it’s departments… they are all very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. More

by SHUNGAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, Manny Lugo , Jonathan Escoto, Victoria Felder, Kristi Lavacca, Nick Lavacca, Austin Rotella, CJ Smith

Aug 18, 2023

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 09, 2023

Dealership Rating
Employee Rating

they come true wen i need them . . never had any hard time trying to make some happend.. even wen i bough my mdx .. zero problems for sure More

by ed santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Felder, Nick Lavacca

Aug 09, 2023

Acura by Executive responded

Thank you! It has been a pleasure serving you, Ed. Thank you again for choosing Acura by Executive; we look forward to having you as one of our valued customers for many more years to come!

August 08, 2023

Dealership Rating
Employee Rating

Mike is always very help and provides excellent customer serve. I have been a customer of Executive Acura and he is always there for us. He is a great asset to your organization! More

by martaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Acura by Executive responded

Thanks for sharing your thoughts about your excellent experience with Acura by Executive. We're glad to hear that you found your experience with Mike to be a positive one. We appreciate your business and hope to see you again soon!

August 07, 2023

Dealership Rating
Employee Rating

Mike is always great to work with, I feel very comfortable bringing my car to this location for service. More

by CEW1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad to hear that Mike is able to help, and we hope to see you again!

August 07, 2023

Dealership Rating
Employee Rating

I paid 400 change for battery and some air filters. Period then wanted four thousand four serpentine,timing belt and water pump...??? However, it runs great now, and I'm very happy with it. Vehicle Mi More

by Wilkinson.brian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 09, 2023

Acura by Executive responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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