Michael Hutchinson

September 17, 2025 --- not resolved. Called Lexus corporate today and the agent phoned Price Leblanc. He advised me that they are still waiting on the "Goodwill" claim. WHY AREN'T TH Called Lexus corporate today and the agent phoned Price Leblanc. He advised me that they are still waiting on the "Goodwill" claim. WHY AREN'T THEY RETURNING OUR CALLS? SERVICE VISIT Awful Service. ... I have a 2010 Lexus RX350 "I LOVE MY CAR" 133,000 miles. The air conditioner broke $2,700. When they replaced the air conditioner they did not punch a hole for the AC Water drain, and the water was dripping on the driver side of my car, I'm talking SOAKING WET. I didn't notice it because I drive with my shoes on. They broke my stereo and phone charger. The fix they said was PURCHASE a new one. When I press change disc it changes radio station. THEY WILL NOT MAKE THEIR WORK GOOD. I'm buying a genisus next month. due to bad service at PRICE LEBLANC. Less by mscreole1 Service Price Transparency Workmanship Service Time Service Communication Recommend Dealer No Employees Worked With VICTORIA SMITH - Report | Print Sep 18, 2025 - Price LeBlanc Lexus responded Thank you for sharing your experience and for your loyalty to your Lexus RX350. Your feedback about the air conditioning repair and the concerns with your stereo and charger helps us understand how we can better serve our guests. We appreciate you taking the time to provide these details, and we value your perspective. To further discuss your experience, please reach out to our Service Manager, Michael Hutchinson at (225) 408-2205 or email him at mhutchinson@leblancauto.com. Less More

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This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them. employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them. More

by madonnacomeaux Verified Customer Verified Customer

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Sarah was excellent and was always available to answer my questions and provide me updates on my vehicle. questions and provide me updates on my vehicle. More

by Boniol Verified Customer Verified Customer

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Byron went to so much trouble by ordering mats for my car. He put them in for me, even though I knew he was very busy. They treat me like I’m their only customer. car. He put them in for me, even though I knew he was very busy. They treat me like I’m their only customer. More

by Shirleyneaom Verified Customer Verified Customer

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Very professional just did not like the service writer suggesting recommended maintenance when I had that same service 2 or 3 service visits before, especially when I only requested oil change and wiper suggesting recommended maintenance when I had that same service 2 or 3 service visits before, especially when I only requested oil change and wiper blades. More

by JADAIGLE58 Verified Customer Verified Customer

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Everyone was great, on time, took care of our service call, would recommend all of them call, would recommend all of them More

by MKCATANZARO Verified Customer Verified Customer

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They got me in and out of dealership and kept me informed on progress of servicing. No sales pitch on service additions on progress of servicing. No sales pitch on service additions More

by kimsg0907 Verified Customer Verified Customer

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Very friendly knowledgeable staff and the service is quick ! I especially enjoy the snack area and quiet computer workroom . quick ! I especially enjoy the snack area and quiet computer workroom . More

by MEFROG Verified Customer Verified Customer

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Lexus has the best costumer service of any dealership. I will always own a Lexus for this reason. I will always own a Lexus for this reason. More

by Shirleyneaom Verified Customer Verified Customer

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Everything was great. I love the service department at Price LeBlanc Toyota. Is that enough words? I love the service department at Price LeBlanc Toyota. Is that enough words? More

by JLAMBE10 Verified Customer Verified Customer

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