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Michael Jepson
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25 Reviews
25 Reviews of Michael Jepson
July 22, 2019
I was in for the regular service plus a recall. I was in for the regularly scheduled service plus a recall, when I arrived I expected to spend half a day, I was done in one hour fifteen minutes. Eve I was in for the regularly scheduled service plus a recall, when I arrived I expected to spend half a day, I was done in one hour fifteen minutes. Everything taken care of by a great service coordinator. The experience was altogether pleasant. More
by Reedgirl
Helpful 
June 11, 2019
Perfection tells what it's like dealing with Lithia Subaru. I drove into the service area and was immediately met and then helped by Mike Jepson. Mike is know tells what it's like dealing with Lithia Subaru. I drove into the service area and was immediately met and then helped by Mike Jepson. Mike is knowledgeable, friendly and my dear friend over the years with my Subaru. The work to my car was completed while I relaxed in their waiting area. Mike explained the service to me which was done as a very reasonable rate. Thank you Lithia Subaru! More
by United
May 24, 2019
Great Service Michael did an excellent job of reviewing options beyond 60,000 mile service. After the car was finished at the end of the day and we were both leavin Michael did an excellent job of reviewing options beyond 60,000 mile service. After the car was finished at the end of the day and we were both leaving, he helped me reprogram the front passenger window because the memory was lost due to the battery being disconnected during the service. More
by Subaru fan
May 17, 2019
60,000 mile service per manufacturer's recommendation The dealership as a whole is very professional and people oriented. They always try to do their best which can be a challenge in this particular indu The dealership as a whole is very professional and people oriented. They always try to do their best which can be a challenge in this particular industry, I speak from personal experience since my grandfather and uncle had their own small car dealership. More
by blacklab
May 15, 2019
Great The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, yo The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, your the best! More
by Sheila H
Other Employees Tagged: Jacob Hicks, Mike Demera, Tim Ford, John Deorona , Luke Fisher
April 19, 2019
Always going above and beyond I've owned a Forester and Legacy when my car is worked on, I have always been treated respectfully and with courtesy. The service is always exception I've owned a Forester and Legacy when my car is worked on, I have always been treated respectfully and with courtesy. The service is always exceptional, everyone makes sure my car is safe, I greatly appreciate that. More
by Happy Subaru owner
Other Employees Tagged: Frank Perez
February 06, 2019
Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a rental car. The service rep. keep me informed on progress with my car by text. Love it. Customer Service have improved for the better. thank you More
by Roni
January 19, 2019
Friendly Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. More
by shannahrn
Other Employees Tagged: Joel Wood
November 27, 2018
Always great service at Lithia Subaru No matter who helps you out. You will always get great service at Lithia Subaru Fresno. All groups are great from service, sales and support staff. No matter who helps you out. You will always get great service at Lithia Subaru Fresno. All groups are great from service, sales and support staff. More
by CentralCASubaru
July 27, 2018
Smooth and perfect. My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz More
by gdietz
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