Michael Jepson

More corporate, less family-like than it used to be. Technicians are top notch though and that’s what matters. Technicians are top notch though and that’s what matters. More

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The technician who fixed our car was brilliant to have discovered the issues when no one else could discovered the issues when no one else could More

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Great customer service, my service advisor Mike Jepson kept me posted on the repair of my AC. Because the part wasn’t available I was provided a 2025 Subaru Crosstrek. I have own a Subaru for 16 years my kept me posted on the repair of my AC. Because the part wasn’t available I was provided a 2025 Subaru Crosstrek. I have own a Subaru for 16 years my service advisor never steers me wrong. More

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Great staff and knowledgeable technicians. ..fast service and accomodatimg appointment date and times! Thank You! ..fast service and accomodatimg appointment date and times! Thank You! More

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I will only have the proffesionals at Lithia Subaru work on my Outback.They are friendly, respectful and knowledgeable.. on my Outback.They are friendly, respectful and knowledgeable.. More

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The service was quick and easy. The staff was friendly. The waiting area was super clean and comfortable. Great experience. I wouldn't go anywhere else for service. The staff was friendly. The waiting area was super clean and comfortable. Great experience. I wouldn't go anywhere else for service. More

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Great experience dealing with Michael Jepson in service. Went in for an a/c problem. Got that fixed plus a chronic loud idle noise that was traced to a crack in the catalytic converter--turned out that was Went in for an a/c problem. Got that fixed plus a chronic loud idle noise that was traced to a crack in the catalytic converter--turned out that was manufacturer recall so no charge. Michael was very prompt and clear with text notifications which we appreciated very much. Turned around in one day More

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Mike was once again a big help! It's nice to work with someone who you can trust. And the crew in the shop were fast! I didn't finish reading the magazine I brought. Great job M It's nice to work with someone who you can trust. And the crew in the shop were fast! I didn't finish reading the magazine I brought. Great job Mike and Lithia. More

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Mike Jepson was very helpful, and did a great job in making my experience very pleasant. making my experience very pleasant. More

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Fast, friendly service with text messages to keep you informed on the status of services. informed on the status of services. More

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