Michael John Mitchell

Kept changing cash done payment. Started at 500 ended up being 1200. Had car 2 months and exhaust bolt broke. Original est 366 dollars. Final cost 438 dollars. 165 dollar diagnostic Started at 500 ended up being 1200. Had car 2 months and exhaust bolt broke. Original est 366 dollars. Final cost 438 dollars. 165 dollar diagnostic fee added without knowledge. I objected and received at 44.99 dollar military discount. Was told that's how they do it there. Received email from General Manager wanting to review my paperwork. I responded and told him how I would like it resolved. Refund the 165 dollar diagnostic fee. Haven't heard back . More

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Everyone goes out of their way to help us. I have been treated so nice and all of the employees reached out to help me. I have been treated so nice and all of the employees reached out to help me. More

by ABRUNSON4J Verified Customer Verified Customer

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My car broke down on the side of the interstate almost 6 hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks t hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks to the incredible team at Marianna GMC and Chevy. From the moment I walked in, feeling defeated and stuck, LeeAnn in the service department went above and beyond. Not only did she keep in touch throughout the entire process, she even offered to bring my mother and me to a hotel after her shift — knowing Enterprise was closed and Uber wasn’t available in the area. That kind of personal care is rare. Lane, the technician, stepped away from what he was doing to inspect my vehicle right away, so I wouldn't be left in limbo. Once my new transmission arrived, he completed the repair in less than two days and even offered to take care of an oil change I needed. Michael, the General Sales Manager, wasn’t content with just knowing we had a place to stay — he went out of his way to ensure I wasn’t stranded and helped get me into a vehicle that would get us home safely. That level of leadership and compassion is truly extraordinary. Joshua also made sure everything was smooth with the paperwork and even double-checked the loaner vehicle when I thought I had misplaced my license. A lot of dealerships only go out of their way if they think a sale is guaranteed — that was not the case here. This team didn’t hesitate to help me just because I was a person in need. Their support came from a place of genuine care, not a sales quota. What could’ve been a nightmare was made bearable — even redemptive — because of the way this team took care of us. I will never forget the empathy, professionalism, and effort shown by everyone involved. If you want to be treated like a person, not a number, this is the place to go. Thank you, Marianna GMC and Chevy, from the bottom of my heart. More

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This dealer is a great place to deal with. I bought this vehicle from them and they do a great job of servicing it I bought this vehicle from them and they do a great job of servicing it More

by jmstandland Verified Customer Verified Customer

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I can’t say enough about how awesome this experience was! Tiffaney Powell and the entire staff were very professional yet made the whole process enjoyable. If you are looking for a new or new to you vehicle Tiffaney Powell and the entire staff were very professional yet made the whole process enjoyable. If you are looking for a new or new to you vehicle go see Tiffaney and the staff at Marianna Chevrolet! More

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Always a great experience Edwin is the best! ! Was done in a timely manner. Will definitely be back ! Was done in a timely manner. Will definitely be back More

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The salesman got the truck l wanted but communication wasn't to my liking Scheduled appointment and did not have part when I showed up wasn't to my liking Scheduled appointment and did not have part when I showed up More

by lunkerlynn Verified Customer Verified Customer

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Great service thank you very much she had a good attitude and a pleasant smile that is so important and a pleasant smile that is so important More

by lbeboone Verified Customer Verified Customer

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Great friendly and quick service, great atmosphere and just a great experience all in all just a great experience all in all More

by brandtspooned Verified Customer Verified Customer

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Very caring and concerned for the customer’s comfort during the service. Very professional and service completed in a timely manner. during the service. Very professional and service completed in a timely manner. More

by john.ellerbee Verified Customer Verified Customer

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