Michael Kelley
Michael Kelley at Rountree Moore Ford

Michael Kelley

Business Manager

Rountree Moore Ford

2588 W US Highway 90
Lake City, FL 32055

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42 Reviews
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42 Reviews

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42 Reviews of Michael Kelley

June 30, 2025

Dealership Rating
Employee Rating

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer.. More

by sheshetaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

sheshetaz responded

I think I'm going to keep my Mouth Shut for a couple Days and Then I'm going to Start Talking about The Management Up There and The Thing My Husband Had Been promised and has Yet to even receive and it's been well over 3 months and he's still waiting for the Money and if he has to wait much longer I will be coming up there and I will be Raising xxxx you can bet your Arse... I'm tired and Pissed about the way Management treat's Their Staff!!!! If it weren't for their Customers like Myself they would be S.O.L. with making a xxxx Dime and No I will not be Rewriting My Review ever again so Do Me A Favor and Please Don't Bother ever Calling Me Again because I will Block You Permanently!!!

July 11, 2024

Dealership Rating
Employee Rating

Great salesman and finance team. They delivered car and picked up trade in. Everyone was supper nice. More

by Dexture3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hearne , Till tonight sales

May 04, 2023

Dealership Rating
Employee Rating

The service department is great not impressed with the sales people. I felt very pressured into to buying More

by cyndijackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Thomas

April 17, 2023

Dealership Rating
Employee Rating

I wish it was possible to give 0 stars. I have never had a worse experience with getting work done to my truck. I brought my 2014 Ford F150 in for several different issues I was having. Mos More

by Jason Banks
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 09, 2020

Dealership Rating
Employee Rating

Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jones, Tammy Bell

Oct 15, 2020

Rountree Moore Ford responded

Scott, we're pleased to hear everything was completed to your satisfaction! At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 10, 2020

Dealership Rating
Employee Rating

They are the best! Haven’t gone anywhere else for the last 8 vehicles! Mike Kelly is so much help, he makes the financial process easy! More

by Frontporchministries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Heaps, Johnny Souza

May 04, 2020

Dealership Rating
Employee Rating

New vehicle purchase Dealership was great to work with. We were able to meet face to face and test drive the vehicle we wanted. We actually were in the process of making a More

by ms6797
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cruz

April 26, 2020

Dealership Rating
Employee Rating

Great salesman (Cody) and great deals. Believe it or not but they were so helpful I bought two vehicles at once. And was done with both transactions in 3 hours. Great place to get a vehicle . More

by C.NAHRWOLD
Recommend Dealer
Yes

Other Employees Tagged: Cody Hysell, Eddie Cruz

April 21, 2020

Dealership Rating
Employee Rating

First car purchase after 7 years with the same vehicle. Great customer service, not too pushy when it comes to buying, and very nice and professional. Would definitely come back to buy a new car in the fut More

by PICKLES098
Recommend Dealer
Yes

March 10, 2020

Dealership Rating
Employee Rating

Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest. More

by Mark
Recommend Dealer
Yes
Mar 12, 2020

Rountree Moore Ford responded

Mark, thank you for taking the time out of your day to tell us about your experience. At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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