Michael Kelly
Michael Kelly at Volvo Cars Mall of Georgia

Michael Kelly | Page 4

Service Advisor

Volvo Cars Mall of Georgia

3626 Buford Dr NE
Buford, GA 30519

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159 Reviews

Michael is a true North Georgian all the way. Living his whole life in the Atlanta area. He loves to travel the country drag racing in his 1,000 horsepower caddy. Also, a sports lover with his favorite teams being the Dawgs and Falcons.

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159 Reviews

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159 Reviews of Michael Kelly

January 19, 2021

Dealership Rating
Employee Rating

These ladies were amazing! They were knowledgeable and patient with all of my questions. They embody my reasons for my continued return to Volvo. It’s a great car but the service is what positions them More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Difiore, Denton Gupton , Daniel Berwind, Ashley Bush, Chris Corbitt

Jan 20, 2021

Volvo Cars Mall of Georgia responded

Thanks, Jm! We appreciate your continued business with us, and we're looking forward to your next visit! Please let us know if there is ever anything else we can do for you! Safe travels!

January 13, 2021

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Employee Rating

Michael took very good care of me. He is always extremely professional and courteous. He goes the extra mile every time and treats you like a friend!! More

by Robertwdiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Volvo Cars Mall of Georgia responded

Hi, your comments keep us motivated and working hard for all our guests, Robertwdiamond! Please let us know if there is ever anything else we can do for you! Safe travels.

January 04, 2021

Dealership Rating
Employee Rating

My experience purchasing a used Volvo was quick and easy. I would highly recommend purchasing a Volvo from Volvo Cars Mall of Georgia. My experience with Michael Kelly and the service department was very r More

by EHASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Cardaropoli, Zach Miller-Hogg, Greg Trask

Jan 05, 2021

Volvo Cars Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 30, 2020

Dealership Rating
Employee Rating

My experience with Jim Ellis Volvo dealership in Buford has been a successful and positive one. When considering car dealerships, it was surprisingly low key with no hassle. The salesperson was very knowle More

by MIKEBRNS407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Miller-Hogg, Greg Trask

Jan 01, 2021

Volvo Cars Mall of Georgia responded

Hi, we're glad you had such a wonderful experience with us! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

December 29, 2020

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Employee Rating

This dealership is veey customer-centric a d they always make me feel special....like having my business matters to them. I came in to have recall work completed. More

by RHONDARHYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2021

Volvo Cars Mall of Georgia responded

Rhondarhyne, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

December 28, 2020

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Employee Rating

They have made owning a Volvo a great experience so far. From the sale of the vehicle to all service requests. All work has been completely satisfactorily in a timely manner. More

by Wriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Wise

Dec 30, 2020

Volvo Cars Mall of Georgia responded

Wriley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

December 22, 2020

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Employee Rating

I have been waiting for 3 hours at the dealer shop because the service guy told me 50min time to inspect my engine check light. No updates at all until I asked. Very Disappointed. More

by JANGHC83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 18, 2020

Dealership Rating
Employee Rating

Volvo need to be proactive and ask for ID & Insurance prior to the day of pick up. The car was not vacuumed or cleaned properly. Also, all my setting in the car was changed to default, which was very fru More

by RINYAVYAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 08, 2020

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Employee Rating

I arrived there early on Saturday without appointment for oil change and Tires rotation, there were able fit me in and serviced my vehicle as quickly as possible. please keep up the good work !. More

by gsandu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2020

Volvo Cars Mall of Georgia responded

Hi Gsandu, we are very happy to have provided you with such a positive experience! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

December 07, 2020

Dealership Rating
Employee Rating

Car had a broken axle (subframe).Very attentive easily Car had a broken axle (subframe). Very attentive easily contacted. Car drives better than ever. Provided a loaner for 2 weeks while being serviced. More

by john.horter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Wise

Dec 08, 2020

Volvo Cars Mall of Georgia responded

Hi, that's great to hear, John! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Volvo Cars Mall of Georgia, we value our customers and we look forward to seeing you on your next visit. Take care!

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