Michael Kelly
Michael Kelly at Volvo Cars Mall of Georgia

Michael Kelly | Page 6

Service Advisor

Volvo Cars Mall of Georgia

3626 Buford Dr NE
Buford, GA 30519

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159 Reviews

Michael is a true North Georgian all the way. Living his whole life in the Atlanta area. He loves to travel the country drag racing in his 1,000 horsepower caddy. Also, a sports lover with his favorite teams being the Dawgs and Falcons.

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159 Reviews

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159 Reviews of Michael Kelly

September 21, 2020

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Employee Rating

Michael is always very professional, polite and friendly. He is terrific at keeping me up-to-date as my vehicle progresses through service. The dealership is always clean and comfortable while I wait. More

by dawnmichellewatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 18, 2020

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Employee Rating

Fantastic service experience. The entire experience was very painless. We used Volvo valet and so didn’t have to even leave our house. Highly recommend using Jim Ellis. More

by carbuyer17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Volvo Cars Mall of Georgia responded

Hello, thank you so much for your positive comments about Volvo Cars Mall of Georgia! We value our customers and we look forward to seeing you on your next visit. Take care!

September 17, 2020

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Great experience with the team for regular maintenance. Efficient, courteous, and fast! They made this process so easy. I love working with the Volvo team. More

by ginalujan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2020

Volvo Cars Mall of Georgia responded

Hello, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 17, 2020

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Employee Rating

I will recommend Jim Ellis Volvo at Buford, Georgia to any one who’s in such of a new or used cars. The service is very great, most especially one of the service man by the name of Marcus Wise. Marcus is More

by jamestweh59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Barnes, Marcus Wise

Sep 23, 2020

Volvo Cars Mall of Georgia responded

Hello, we work hard to stand out among the rest! Thanks for taking the time to share your rating! Take care!

September 13, 2020

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Employee Rating

Michael is the best service manager in the entire Jim Ellis network. The care and level of attention is unmatched. Thank you very much for repairing my vehicle. More

by chadwick27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Bush, Taylor Johnson, Zach Miller-Hogg, Richard Ramey, Marcus Wise

Sep 14, 2020

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 11, 2020

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Employee Rating

Went here for service after my CPO had issues with the AC while driving to Arkansas. They could not help on the way there but when I came back, Michael Kelly gave me superb customer service. I was given a ni More

by jtjacob81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2020

Volvo Cars Mall of Georgia responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2020

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Michael is always taking care of me and my car. I purchased here from Dalin one year ago and when I need service, there is always a loaner on stand-by if I need it. My car had a recall and the work w More

by Crutchfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dalin Zeng

Sep 09, 2020

Volvo Cars Mall of Georgia responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Thanks again for the positive feedback, and we hope that you have a great day! Take care!

September 03, 2020

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Employee Rating

Excellent service as always. Thanks to people like Michael Kelly, who is a great service agent. Explained everything they were doing for a 60K service plus recommendations for brake work that was need More

by HHARDIN602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2020

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Employee Rating

I had a problem with my new XC40 called the service department-friendly, prompt & professional service. My experience couldn’t have been better. Thank you. More

by pcham1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2020

Volvo Cars Mall of Georgia responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Volvo Cars Mall of Georgia as your first choice for service!

August 18, 2020

Dealership Rating
Employee Rating

Tim Dalton Management Dept. Time is a good fit for Manager I love to work with him. Michael Kelly Service Dept. Justin Barnes Internet Dept. like to work with these guys. More

by rpatel4834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Barnes, Tim Dalton, Noah Rowe, Greg Trask, Marcus Wise

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