Michael Khashayar | Page 2

Michael did a good job walking me through the process of buying the car. He was patient and answered all of my questions thoroughly. I especially appreciated that there was no high pressure scenario that wa buying the car. He was patient and answered all of my questions thoroughly. I especially appreciated that there was no high pressure scenario that was created out of nowhere. It felt civil, professional and ultimately helpful. When it came to financing it was done easily and with much less paper work than I had anticipated. It's apparent that this dealership is striving for next level service and professionalism. Truth be told, I could have gone to any Volvo dealership in Southern California, but I chose them based on reviews. I had high expectations, and I went in having done a lot of research. They were gracious and helpful. I ordered an EV online and it took two months to arrive, no fault of the dealership. Unfortunately when I went to drive the car off the lot there was a procedure that was meant to be performed on the car that hadn't taken place yet so the car wouldn't accelerate more than 25 miles per hour. They resolved the issue immediately. More

by PAUL@PAULDHEAD.COM Verified Customer Verified Customer

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Terrible customer service made false statements we leave messages to call us back and they never call us back. We have questions Mr Lopez the financial officer never has time to speak to us nor call us back messages to call us back and they never call us back. We have questions Mr Lopez the financial officer never has time to speak to us nor call us back. I will never recommend this dealership to anyone. Once they close the sale they forgot all about us. More

by JNGLFNGRSJIM8 Verified Customer Verified Customer

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Great service. Went above and beyond to deliver my car to me. Couldn’t be happier. Michael was very responsive and very generous with his time. me. Couldn’t be happier. Michael was very responsive and very generous with his time. More

by RODRIGUEZKVN Verified Customer Verified Customer

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Was such an easy transaction. Appreciated Mike's willingness to get me information on the phone before I made the trip from Thousand Oaks to Culver City. When we got there the car was ready to go willingness to get me information on the phone before I made the trip from Thousand Oaks to Culver City. When we got there the car was ready to go and Chris made the finance part the most enjoyable buying experience I have ever had with a car purchase. Fantastic! More

by CHRIS.BADUREK Verified Customer Verified Customer

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Relaxed, transparent, and efficient purchase experience! Very satisfied with the customer service and most importantly, VERY happy with the car!! Michael worked a great deal I would have not gotten otherwis Very satisfied with the customer service and most importantly, VERY happy with the car!! Michael worked a great deal I would have not gotten otherwise! More

by SOFIA C. Verified Customer Verified Customer

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Acquiring my new volvo was super simple. Michael and Siya did an outstanding job in getting us what we wanted and providing a super safe delivery and paperwork process. Siya did an outstanding job in getting us what we wanted and providing a super safe delivery and paperwork process. More

by KAREN.LADNIER Verified Customer Verified Customer

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Excellent service. Helped me find what I wanted and didn’t try and push anything on me I didn’t want. I actually picked the vehicle I wanted and they drove 2 hours to deliver it to me the next day, whe didn’t try and push anything on me I didn’t want. I actually picked the vehicle I wanted and they drove 2 hours to deliver it to me the next day, where I realized I had selected they wrong vehicle, completely my fault. Without any trouble, they drove that vehicle back, and returned the next day with the one I wanted. I’m very happy with my purchase. More

by ERICWIGBY Verified Customer Verified Customer

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Great all around service. Easy process from negotiation to finance. Michael was helpful and quick in terms of finding my car and setting the price. And Siya is a gem . . . so helpful and kind. Wishing Culv to finance. Michael was helpful and quick in terms of finding my car and setting the price. And Siya is a gem . . . so helpful and kind. Wishing Culver City Volvo much success in 2021! More

by WESTONHUDSON Verified Customer Verified Customer

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Michael was super personable, helpful and got me where I needed to be on a great new ride, hassle free. He communicated well by phone, text and did everything in his power to get me in and out, with a great needed to be on a great new ride, hassle free. He communicated well by phone, text and did everything in his power to get me in and out, with a great deal. Thanks! More

by MEGAN Verified Customer Verified Customer

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Dropped the ball. Trying to buy out my lease this guy didn't reply to my messages, had to go directly to the bank to purchase didn't reply to my messages, had to go directly to the bank to purchase More

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