Michael Krail | Page 51

Amazing Dealership from Sales to Service! Land Rover Princeton is a wonderful dealership. They treat you like family the minute you walk in. Clara greats everyone and makes sure they are hel Land Rover Princeton is a wonderful dealership. They treat you like family the minute you walk in. Clara greats everyone and makes sure they are helped right away. She always has a smile on her face, which is always great when you walk into a dealership. James was our sales representative and he was great in answering all our questions in making sure we picked the right car. He never pressured us into picking a certain vehicle and too the time to explain to us all the different options between each model. James was patience with us and helped us get the car we wanted that day. Signing all the paperwork was a breeze and painless. Michael is very organized and explains everything. Evan took the time to show us all the features of our new car. And if you ever need service done, Carlos and Steve are both wonderful! We have been with Land Rover Princeton for many years. This is our 4th Range Rover and we wouldn’t go anywhere else but Princeton. They truly treat you like family! More

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Best car buying experience EVER! My husband and I were loyal MB fans for years that decided to switch brands. Previously we owned a new car dealership and have very high expectations My husband and I were loyal MB fans for years that decided to switch brands. Previously we owned a new car dealership and have very high expectations of the type of service we look for in the automotive industry. Princeton Land Rover takes the meaning of customer service to a whole new level. I would highly recommend them to all my acquaintances, family and friends. They constantly thrive to put their customers first and earn their continued confidence in servicing their needs. This was truly the best car buying experience of our lifetime and we have beef raving about this dealership for the last 5 days since we picked up our new Range Rover. We look forward to buying our next vehicle from them with in the next 12 months. More

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Great car purchase experience The best experience I ever had purchasing a vehicle. Jimmy is a great salesman and answered all questions and spent all the time necessary with me and The best experience I ever had purchasing a vehicle. Jimmy is a great salesman and answered all questions and spent all the time necessary with me and my wife in regard to my purchase. Rich the sales manager was great to work with and made the purchase extra special. I will recommend this dealership to all my friends and family. More

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Awesome experience! Love my new ride. We now own our 5th RR. It’s nice to be back. Thank you all for making this a very pleasant experience. I am loving it. We now own our 5th RR. It’s nice to be back. Thank you all for making this a very pleasant experience. I am loving it. More

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Best car buying experience ever!!! In this highly competitive car buying business, individualized customer attention is paramount. Land Rover of Princeton delivered this and overall ex In this highly competitive car buying business, individualized customer attention is paramount. Land Rover of Princeton delivered this and overall exceeded my expectations. Buying a car on your own can be a daunting experience. Doing due diligence of internet research, I found Karen Covino and Land Rover of Princeton with overwhelmingly positive reviews. I reached out to Karen and the rest was history From my first email exchange, it negated my cynical views of dealerships having purchased car through the years. I drove an hour and half to test drive and she was prepared when I met her. She was thorough but was not pushy. Unfortunately, we did not agree initially on the price. She followed up in few days and I explained that even when I find the car with the same price point on another dealership and conveniently closer to me, I’d rather give her business because of my pleasant experience. She made it happen and Mike from finance even offered a better loan interest rate from my preapproved bank loan. Without a doubt, I will recommend LR of Princeton to family and friends. Keep up the good work! More

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Perfect experience start to finish I was interested in the Range Rover line and decided to shop at Land Rover Princeton. Boy am I glad I did! Every single person I came in touch with fr I was interested in the Range Rover line and decided to shop at Land Rover Princeton. Boy am I glad I did! Every single person I came in touch with from start to finish was EXCELLENT! Knowledgeable, friendly, and incredibly service oriented. I am 100% confident that I was given very fair pricing. And in the end, Evan came all the way to me just to show me some of the great features of the car!! He went way out of his way for me. And he knows everything about the car from top to bottom. I highly recommend these guys ! More

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It was great!! This has been my second time purchasing a car from this dealership. Both of my experiences have been nothing but a pleasure. Everyone there goes above This has been my second time purchasing a car from this dealership. Both of my experiences have been nothing but a pleasure. Everyone there goes above and beyond my expectations. Joel was very patient and knowledgeable. More

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Perfect and Accomodating We went to see if the dealer had a selection of certified used units. They did and it was a good and diverse offering. We found the perfect Rover Spor We went to see if the dealer had a selection of certified used units. They did and it was a good and diverse offering. We found the perfect Rover Sport, a lease return from their dealership, the perfect match. James Krail our Sales Consultant was very knowledgeable and patient as we test drove a few units on the lot. He explained the differences of each truck and really helped me to decide on the Rover Sport as my perfect fit. Thank you James Gaetano C. More

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Land Rover Princeton, Lasting Impressions Buying any vehicle can be very unpleasant and stressful if your looked at like a wounded rabbit by wandering wolves! I dreaded going to the Land Rover Buying any vehicle can be very unpleasant and stressful if your looked at like a wounded rabbit by wandering wolves! I dreaded going to the Land Rover lot! But I was not attacked; I was not hounded; a wonderful kind soft spoken lady— a Karen Covino—noticed my skulking around and gently stated that she would be glad to help with any issues or questions I might have; she then just walked away! I was relieved and soon asked if she might explain about the differenot models— pros, cons, etc. She as fantastic; very helpful, knowledable, relaxed, comfortable to be around, and very easy to discuss with. Her attitude and professional bearing was the main reason I purchased that day! I actually decided to do a lease, a first for me, and the lengthy discussion with her was so complete and comfortable, I wrapped up my purchase of a beautiful Discovery Sport SUV that day! Karen is great asset to Land Rover Princeton teams, and my dealings with her over the last three years have always been the same— relaxed, very professional, and they have always left me feeling satisfied and important to their business concerns— and not just a past event! Karen is always ready, helpful, and goes above and beyond to help with any issue or interest that you wish to discuss! I feel that a better sales person would be difficult to find! Though Karen is my major contact at Land Rover Princeton— my dealings with Mike in Finace, Steve in Service, and Mr. Figueroa— were the same! That team is amazing! The are on top of their individual games, and nothing goes by guess or assumption! They are ready, prepared, and all are able top professionals to deal with! Mike was fast, knew all of the ins and outs, had every little thing ready, and explained everything in easily understandable terms that did not make you want to slit your throat! Steve knows who you are, knows what you need, is ready to offer suggestions and ideas concerning any service issues, and when you leave your car with him, you feel like you left it with family— not a third world country fly by night — I wonder if they know what they are doing Company! I cannot say enough about Mr. Fiqueroa— he has extended himself to me on several occasions in ways that make you very happy to be doing business with his team! He does not know me from Adam, but he always treated me with respect, kindness, and more importantly— fairness! He once offered to exchange my Discovety Sport for an Evoque if I felt like I had made a mistake in my choice! I knew right away— that I did not need to know more— the guy was a top person in my book, and if anyone deserved my business— he and his team did! I love my Land Rover Discovery—and I know I will one day go back to get another— and I know that Karen and the rest of the professionals at Land Rover Princeton will be there to make what can be a very trying experience— a walk in the park— that is relaxed and in the end— satisfying! I can only recommend Land Rover Princeton with the highest confidence to anyone interested in working with nothing but the best in terms of professional quality and fairness— and strongly suggest you start with Karen Covino— you will not be disappointed! More

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M. Weinstein’s Review I found the purchase of my new Range Rover to be highly professional and relatively easy. The dealership was able to find me a car that matched my sp I found the purchase of my new Range Rover to be highly professional and relatively easy. The dealership was able to find me a car that matched my specifications in short order. I am very satisfied with the experience. More

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