Michael Krail | Page 58

Customer service Land Rover of Princeton makes the process of purchasing an automobile extremely easy! From the detailed knowledge of their vehicles to the financing p Land Rover of Princeton makes the process of purchasing an automobile extremely easy! From the detailed knowledge of their vehicles to the financing process to the service provided, this dealership clearly knows how to make and keep loyal customers. I recently purchased my second vehicle from this location, and would highly recommend the Princeton location to anyone who is interested in top-notch service as well as friendly faces to guide you through such an invested purchase/lease. Thanks again! More

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Excellent experience Nothing but superlatives. Jimmy and the rest of the Land Rover Princeton team were so professional and pleasant to work with. Very consultative and to Nothing but superlatives. Jimmy and the rest of the Land Rover Princeton team were so professional and pleasant to work with. Very consultative and took time to understand my needs. Really couldn't recommend more and look forward to working with them again. More

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Princeton Landrover = Blue Chip Dealer! Second purchase from this dealer- phenomenal service from Jimmy! I wanted a very specific feature on my new RR and he absolutely went above and beyo Second purchase from this dealer- phenomenal service from Jimmy! I wanted a very specific feature on my new RR and he absolutely went above and beyond to try to make me happy. Although it took time to find the right vehicle, there was nothing but patience, zero pressure and a sincere desire to make sure I was happy. Jimmy is extremely knowledgeable, easy going and trust worthy. I had a major issue with my original car which was out of warranty. I was left stranded in the middle of the night, took an Uber home, car towed to dealer the next day. While I've had a generally great 3 years with my Sport, this was extreme and unacceptable and I was sincerely prepared to never purchase a LandRover again. However, Princeton LandRover, upon learning what happened, came to my aid in an impressive manner. The General Manager, Stephen Bergamo, personally delivered a loaner to my home on a Saturday. He was very understanding of how I felt and arranged for me to look at other brands. I received calls from 3 different GM's and test drove their vehicles. In the end, the care I received from Princeton LandRover merited my staying with the brand. One more note: Servicing vehicle is outstanding as well! Getting an appointment and a loaner is usually very easy, and your car is turned around quickly. Also, you never walk away thinking they are suggesting service your car doesn't actually need. Steve Cronin is always super helpful, and was especially instrumental in getting costs covered on the last out of warranty service! A+++ More

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So Helpful Great people and very helpful. Expedited the process so I could surprise my wife. I would recommend this dealership to everyone wanting a Land Rover Great people and very helpful. Expedited the process so I could surprise my wife. I would recommend this dealership to everyone wanting a Land Rover (Range Rover Sport); you won't be disappointed. More

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Great experience purchasing my RR Sport SVR I had a wonderful experience purchasing my first Range Rover at Land Rover Princeton. Karen Covino was patient over many months while she helped me f I had a wonderful experience purchasing my first Range Rover at Land Rover Princeton. Karen Covino was patient over many months while she helped me find the perfect vehicle for myself. She was professional and knowledgeable. The entire staff including General Manager, Sales Manager were all very helpful and friendly. Overall it was a positive experience and an example of how car buying should be. More

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The experience of owning the firt Range Rover Karen, Mike, Rich and Laurie make an excellent team. The overall experience was great !!! The ease of signing and follow ups make it a pleasure to wor Karen, Mike, Rich and Laurie make an excellent team. The overall experience was great !!! The ease of signing and follow ups make it a pleasure to work with this group. More

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2018 Velar Purchase Best car shopping experience I’m ever had! Sales Guide Joel Miranov did an excellent job. Credit manager Mike made thinks easy and painless. Julia Best car shopping experience I’m ever had! Sales Guide Joel Miranov did an excellent job. Credit manager Mike made thinks easy and painless. Julia took her time showing me the various bells and whistles on the car. Will be recommending Land River Princeton to my friends and family More

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Great experience I had the privilege of working with Joel and Richi when I was purchasing my vehicle. I use the word pleasure because I didn’t feel pressured into buy I had the privilege of working with Joel and Richi when I was purchasing my vehicle. I use the word pleasure because I didn’t feel pressured into buying a vehicle the way most dealerships make you feel. Besides, it’s an awesome car. Julia was also amazing in explaining the vehicle’s features to me. Thank you guys for a wonderful experience! More

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THE BEST LAND ROVER DEALER IN NJ I custom designed the rover on landroverusa.com. I couldn't find it anywhere in New Jersey until I found Land Rover Princeton. Somehow Karen able to I custom designed the rover on landroverusa.com. I couldn't find it anywhere in New Jersey until I found Land Rover Princeton. Somehow Karen able to locate the exact vehicle in stock. Since it was my first rover, Karen educated me on true capabilities of the rover and was very professional in negotiating the deal. She was available round the clock over email / phone to answer my queries. If you are planning to buy your first or next rover, then this is the place, and Karen is the BEST salesperson. I had a fantastic experience. I highly recommend this dealer! Hands down! More

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Exceptional purchasing experience from start to finish! I just picked up a new Range Rover Sport HSE. Karen Covino provided an excellent sales experience. She was friendly, knowledgeable and extremely hel I just picked up a new Range Rover Sport HSE. Karen Covino provided an excellent sales experience. She was friendly, knowledgeable and extremely helpful explaining the many different options and packages for the vehicle so that I could arrive at the configuration that was exactly what I needed. She also helped with the logistics of turning in my prior SUV and picking up the new one to accommodate my schedule. Steve Bergamo stepped in at precisely the right time to expedite the process. Michael Krail explained the financing and service options clearly. Overall, a friendly, helpful and efficient experience ... I didn't feel pressured and no one wasted my time. I would recommend without hesitation getting your next Land Rover from the Princeton dealership. More

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